Supersonic Hospitality Marketing Podcast Sponsored by Vita Mojo feat. Mark McC
Business:Entrepreneurship
Mark McC interviews Paulo de Tarso, a renowned figure in the hospitality industry with a rich background working in top restaurants worldwide. Paulo shares his journey from working in New York to opening his own restaurant, Margot, in London. He emphasises the importance of hospitality, service, and creating a positive atmosphere for guests. Paulo reflects on his experiences serving famous actors like Al Pacino and the impact of genuine connections in the industry. He discusses the differences between the dining scenes in LA, New York, and London, highlighting the evolution and growth of the industry. Paulo also touches on the challenges of being a business owner, the pressures of leadership, and the importance of team morale. Paulo shares his passion for hospitality, his dedication to creating memorable experiences, and the valuable lessons he has learned throughout his career.
About Paulo De TarsoRestaurateur and maître d’ by trade, Paulo de Tarso is passionate about hospitality, customer experience and the pursuit of excellence. A dynamic motivational speaker who uplifts through personal storytelling, Paulo took the stage at the inaugural Soho TedxTalk event to share his insights and knowledge. Paulo is the founder of Paulo de Tarso Hospitality and a member of The Royal Academy of Culinary Arts.
Paulo came to London in 2005. Born in Brazil of Italian descent, he spent his formative years in the United States. This is where he first fell in love with the industry and developed his warm service approach. He has a true love and appreciation of good food and good service and has found his calling in bringing people together and raising the bar on the shared experience of breaking bread.
Paulo’s commitment to the industry has resulted in accolades including personal recognition with AA Awards (Foodservice) and Tatler Restaurant Awards (Best Front of House 2011 & 2018), and nominations for The Cateys (Best Newcomer) and GQ (Best New Restaurant).Gambero Rosso Best Italian restaurant for 2 years in a row; Best Wine List for 2 years in a row. And Featured on Celebrity Master Chef in 2017. Feature on Foodnetwork Best Italian Restaurant outside Italy.
Paulo began work in the restaurant business at 16 years of age in New York, and later Los Angeles. He worked his way up through the ranks, gaining an in-depth knowledge of the inner workings of restaurants, all the while becoming enamoured with the industry. He began to build his reputation in London at The Wolseley, followed by three years as maître d’ at the iconic Scott’s in Mayfair. Paulo moved on to open Bar Boulud London under the tutelage of the inimitable Daniel Boulud, who became both mentor and friend. His Bar Boulud team won over 29 awards. During this time, Paulo also completed the excellent Senior Management Development Programme with the Mandarin Oriental Hotel Group.
In 2016, Paulo launched acclaimed Italian restaurant, Margot in Covent Garden, where he was director and co-proprietor. Always interested to share ideas, Paulo’s industry knowledge is sought after and has led him to take on some consulting and team building events. His training and service style is full of passion and professionalism. He is well regarded within the industry and frequently speaks at events, including Taste of London, and The Restaurant Association.
His passion for hospitality translates into many fields, he has conducted inspiring seminars for restaurant teams as well as the retail sector, including Hackett, Seven for Mankind, The Royal Naval Club and The Norton Motorcycle Company. Paulo has taken part in a number of charitable actions, most notably supporting Galvin’s Chance with Rumble in the Kitchen where he donned boxing gloves with the likes of Monica Galetti and Marcus Wareing, and the Chefs with Altitude Farm Africa Climb where he and Ashley Palmer-Watts scaled Mount Kilimanjaro. As an ambassador for Action Against Hunger, Paulo trekked the Jordan Rift Valley alongside Nieves Barragan and Angela Hartnett in aid of Syrian refugees, which they followed up by taking on Machu Picchu to help raise funds to combat world hunger.
TedXSoho Talk: https://www.youtube.com/watch?v=uUmywITsbwk
LinkedIn:
https://www.linkedin.com/in/paulo-de-tarso-65734527/
This podcast is sponsored by Vita Mojo.
About Vita Mojo:The future of your restaurant, built together.
Vita Mojo’s all-in-one platform helps restaurants increase ATV, run more efficiently and deliver an exceptional, fully-branded guest experience. Our restaurant management platform transforms your online and off-premise order sources - including delivery networks - in one fast, reliable and easy-to-use system.
Vita Mojo is trusted by leading hospitality operators such as LEON, YO! And GAIL’s, as well as midsize and large restaurants across the UK and Europe to continuously innovate - beyond their menu. To find out more visit vitamojo.com/supersonic
Our SIlver Sponsors are:
Airship and Toggle
https://airship.co.uk/
&
Saved by Robots:
Saved by Robots are passionate about creating compelling brands and memorable experiences through great design, engaging storytelling and genuine authenticity.
Visit Savedbyrobots.com to get in touch
About Mark Mcc:Mark McCulloch is one of the leading food, drink and hospitality brand and marketing minds in the world. Mark has over twenty years brand, marketing, digital and social media experience holding senior and board-level positions at lastminute.com, Barclaycard, YO! Sushi and Pret A Manger. Mark co-founded multi-award-winning brand and marketing agency WE ARE Spectacular in 2012 which is still going strong today. Mark is now fulfilling his lifelong ambition to live and work by the sea in Brighton where he is a Virtual Chief Marketing Officer and Brand Strategist for the best hospitality, tech and B2B brands in the UK and beyond. Mark is also a popular thought leader, speaker and broadcaster, the highlight of which being in 2018 when Mark began podcasting and his Mark McC Supersonic Food Marketing podcast hosting guests including the greatest digital mind in the world Gary Vaynerchuk plus music legends Fatboy Slim and Alan McGee (the man who discovered rock band Oasis). Mark’s podcast has been downloaded hundreds of thousands of times and has reached the top 10 in the UK iTunes business charts and is a regular Top 100 podcast in multiple countries around the world helping educate, entertain and inspire both the marketing and business community. Mark is also the Campaign Director for Hospitality Rising which is an 'Be The Best' army style campaign for hospitality to help solve the hospitality recruitment crisis forever.
For Brand & Marketing Strategy & Consulting, Non Exec Director, Speaking, Hosting and Podcast queries contact:
mark@supersonic.marketing
07881314385
S6 Ep. 124 TRAPEZE MEDIA AND SILICON BRIGHTON PANEL TECH X HOSPITALITY
S6 Ep. 123 GROWING A RESTAURANT CHAIN, HIS CAREER CHANGE FROM ACCOUNTANT TO RESTAURATEUR AND THE IMPORTANCE OF UNDERSTANDING PEOPLE IN A HOSPITALITY BUSINESS WITH GAVIN ADAIR, CEO OF ROSA’S THAI
S6 B1 CARRYING ON THE CONVERSATION WITH TREVOR GULLIVER, ST JOHN’S RESTAURANT AND AND BOULEVARD NAPOLEON
S6 Ep 122 FROM MUSIC TO MICHELIN: A JOURNEY IN THE WORLD OF DINING WITH TREVOR GULLIVER, CO-FOUNDER OF ST JOHNS AND BOULEVARD NAPOLEON
S6 Ep. 121 THE BRIGHTON SPECIAL WITH CULINARY PIONEERS JAMES THOMSON, CO-FOUNDER OF WILD FLOR, DAWN SPERRING, CO-FOUNDER OF CHILLI PICKLE AND ROBERT SHENTON, CO-FOUNDER OF RIDDLE AND FINNS BRIGHTON
S6 Ep. 120 FROM SMALL BEGINNINGS TO RESTAURANT EMPIRE: THE GROWTH OF BLACK ROCK RESTAURANTS WITH RAZ HELALAT, DIRECTOR OF BLACK ROCK
S6 Ep. 119 PEACH PUBS AND AFTER THE CLOUDS FOUNDATION’S HAMISH STODDART SPEAKS HOSPITALITY, BRANDING, CULTURE, SUSTAINABILITY, ETHICAL FOOD SOURCING AND PHILANTHROPY
S6 Ep. 118 USING TECHNOLOGY TO IMPROVE THE GUEST EXPERIENCE, INCREASE BUSINESS AND IMPROVE EFFICIENCY WITH WITH MARIAM MARIAM FRENCH, MARKETING DIRECTOR OF LEON RESTAURANTS AND ANDREW BROOK, HEAD OF I
S6 Ep. 117 DRIVING EFFICIENCY AND VALUE IN THE HOSPITALITY SUPPLY CHAIN: EXPERT ADVICE FROM DAVID READ, FOUNDER AND CHAIRMAN OF PRESTIGE PURCHASING
S6. Ep. 116 UNDERSTANDING THE GROWTH OF COMPETITIVE SOCIALISING IN HOSPITALITY WITH JULIETTE KEYTE, MARKETING DIRECTOR OF RED ENGINE, FLIGHT CLUB AND ELECTRIC SHUFFLE
S6. Ep. 115 BOILING POINT WRITER JAMES A CUMMINGS TALKS TO SUPERSONIC HOSPITALITY PODCAST
S6 TRAILER - I'M BACK WITH THE BEST SERIES YET!
S5 B5 NATHAN OUTLAW X HOSPITALITY RISING
S5 B4 THOMASINA MIERS OBE X HOSPITALITY RISING
S5 Ep. 114 ROWING ACROSS THE ATLANTIC with CHRIS MITCHELL & ROBBIE LAIDLAW, THE SPIRIT OF HOSPITALITY
S5 Ep. 113 CHEERS TO THE BEER! SHOWCASING ALL THAT IS GREAT ABOUT PUBS AND BREWING WITH RITA KING,
S5 Ep. 112 USING TECH TO GROW THE HEALTHY QSR BRAND with ANGE HARRISON, BRAND DIRECTOR, TOSSED
S5 B3 RAYMOND BLANC OBE X HOSPITALITY RISING
S5 B2 TOM KERRIDGE X HOSPITALITY RISING
S5 B1 ANGELA HARTNETT OBE X HOSPITALITY RISING
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