All jobs, especially those held by frontline workers, should have dignity and the ability to turn into great careers, says change management expert Adriann Negreros. From shift flexibility to ending work on time, he outlines what he calls the "handbook of humanity" — people-centered ideas for change, rooted in empathy — that, when implemented, can redefine the nature of frontline work. After the talk, Modupe shares how she avoids being a jerk — and gives advice on how to give yourself and others grace on and off the job.
Zigzag | Step 2: The Vision
How AI can help us be more human | Kai-Fu Lee
Google’s circular economy | Kate Brandt
ZigZag | Step 1: The Pulse
Disruptive startups that actually help local businesses | Amane Dannouni
This is the side hustle revolution | Nicaila Matthews Okome
The Forgotten Middle | Danielle R. Moss
The Long Term Stock Exchange | Michelle Greene
The unexpected habits of original thinkers | Adam Grant
Design Matters: Adam Grant
How you can shrink the wealth gap. Now. | Kedra Newsome Reeves
Should we cry at work? | Susan David
Turn critics into allies | Bob Langert
An introvert’s guide to WFH | Morra Aarons-Mele
To make a company change, turn up the heat | Vinay Shandal
The foundations of confidence | Brittany Packnett
WorkLife: We don’t have to fight loneliness alone
ZigZag: Arlan Hamilton says capitalism is still the great equalizer
Beyond performative diversity | Rosalind G. Brewer
Train yourself to shine under stress | Russell Wilson
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