Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Hassan Dantata is a promising young entrepreneur who made a lasting impression on us here at the Business Infrastructure podcast. Considering his tenacious spirit, high energy, and warm personality, it’s no surprise that his original interview also made it to our list of the top 12 most downloaded.
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Ten years ago, Hassan found himself alone in a hospital room. He’d just had a bone marrow transplant that required isolation for two months with a 50/50 chance of survival. With nothing but his “imagination and a dream” along with a burning desire for a smartphone, his resourcefulness led him to become an eBay vendor.
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Eventually, his entrepreneurial career evolved from being an e-commerce vendor to starting a full-service digital solutions agency for the optical industry, Raven & Macaw, Ltd. His youth advocacy work has earned him coverage in GQ and British Vogue magazines and the World Economic Forum.
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In this episode, Hassan describes how he came to carve a niche and the specific actions he’s taking to build a SaaS company rooted in operational excellence. You’ll also discover how he’s navigating the challenges of recruiting top tech talent. If you’re looking for inspiration to start or grow your business following a personal setback, then Hassan’s story of resilience, tenacity, and consistency may be just what the doctor ordered!
📝 Resources & Show Notes: https://www.eqbsystems.com/podcast/202-the-top-12-how-to-create-an-operational-excellence-culture-in-a-tech-startup-with-hassan-dantata
❓ Got questions? Send them to Alicia on Twitter or LinkedIn.
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110: Outsourcing Content Creation with Nigel Washington
109: Boosting Customer Experience in Contact Centres with Marianne Rutz
108: Improving I.T. Project Delivery with Joseph Garfield
107: Leveling Up Health Data Security with Susan Blais
106: Re-engineering In-Person Operations with John Stoj
105: Streamlining Podcast Production with Berthine Crèvecoeur West
104: Improving Workplace Communication with Bill Kurzeja
103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane
102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni
101: Creating a Learning Culture to Enhance Operations with Jay Hassell
100: Podcasting with Purpose featuring Jared Easley
099: Pivoting Operations During a Pandemic with Marshall Freeman
098: Producing a Hit TV Show with Janice Jensen
097: Operating Like the Fortune 500 with Jon Reid
096: Using Customer Intelligence to Improve Operations with Adam Hayes
095: Finding the Right Model to Improve Operations with Elzie Flenard
094: Retooling Operations for Customer Success with David Ellin
093: Supporting People in Charge of Operations with Marvell Allen
092: Preparing for the Unexpected in Daily Operations with Joseph Powell
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