Thad Wong and Mike Golden, co-founders and co-CEOs of @Properties, bring a wealth of experience from their diverse backgrounds in real estate and consulting. Wong, a seasoned professional with over 25 years in the industry, and Golden, a Boston native with a knack for solving contract-to-closing challenges, both emphasize the importance of workplace culture and relationships in business success. Wong believes that a supportive and inspiring office environment is crucial, attributing much of the company's success to its strong culture and relationships. Similarly, Golden values workplace culture and relationships as key elements for business success, highlighting their efforts to support and connect with their agents during market downturns. Join Bill Risser as he delves deeper into these perspectives with Thad Wong and Mike Golden on this episode of The Real Estate Sessions podcast.
Quotes
(00:00:35) "And so when you talk about culture and relationships, love that piece of it, that to a lot of people is more important than anything else because not everybody can rely on getting that at home. So if you can get it at the office and you can build strong relationships and you can have that component filled while you're also being inspired and coached to be the best you can be on the field, it's really the best of all worlds." - Thad Wong
(00:06:25) "In coming to Chicago, that was really the beginning of my love of basketball. I'd never been a big basketball fan except going to Spartans games with my dad growing up. And so it was really MJ that introduced basketball to me. Now it's my favorite sport to track. And so watching Michael Jordan live at the United center for me was just probably some of my greatest sports memories because there was nothing else. You couldn't go to any stadium, any arena, any field, and have the same feeling you had if you were in a stadium with Michael Jordan on the court." - Thad Wong
(00:17:43) "When you have a real culture, you don't have to talk about it. You know, the companies that have robust cultures because they have great retention, they have fabulous growth. You see agents posting and talking about the joys that they experience while being involved in the organization you don't really have to explain to somebody your culture. If you have a culture, it's kind of like a personality." - Thad Wong
(00:27:25) "We view kind of end to end, one stop shop solution for everyone, not just the agent." - Mike Golden
(00:30:07) "Everything is a relationship. And if you want to have as many relationships as possible, you need to be available 24 hours a day. If you're not available when someone calls you, trust me, you're replaceable and it's less convenient to call you. If you're not going to be there, call text, or email. So 24/7 availability is probably your greatest value. That's free that you can provide when you first get started." - Thad Wong
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