The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Jason Fried, CEO at Basecamp

2016-07-01

Intercom co-founder and chief strategy officer Des Traynor chats with Basecamp co-founder and CEO Jason Fried. Jason explains when to rebuild a successful product, why chat software in the workplace has gone overboard, what makes Basecamp's work culture unique, and much more.