Healthcare in the U.S. is expensive—and as a result, some communities struggle to afford medical services. This inequity has become increasingly apparent as underserved communities are disproportionately affected by things like the pandemic. So, what can UXers do to help?
Wendy Johansson, Co-Founder and Chief Product Experience Officer of MiSalud Health, believes the answer lies in health tech. In this episode, Wendy shares how the MiSalud app works and her approach to using qualitative research to help build a great product.
Highlights:
Sources mentioned in the episode:
About our guest
Wendy Johansson is a global product experience leader and entrepreneur focused on the intersection of product and user experience and on scaling up high-performing global teams. She is the Co-Founder and Chief Product Experience Officer of MiSalud Health and an advisor for companies like Cerby, adplist.org, and Wizeline. Wendy has a background in design and product, focuses on building equitable teams and products, and supports underrepresented people in tech.
# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global
# 27 - International Markets and Anthropology with Leia Atkinson of Shopify
# 26 - Cross Cultural Research in Action with Elsa Ho
# 25 - Why Participants Participate in User Research with Brittany Rutherford of User Interviews
#24 - What's in a Name? Building Custom Research Programs that Stick with Vicki Tollemache
#23 - How to Interview Customers Continuously with Teresa Torres of Product Talk
#22 - Stop Freaking Out About the Evils of Personas with Andy Budd of Clearleft
#21 - Why Surveys [Almost Always] Suck with Erika Hall of Mule Design
#20 - Why Being Wrong is Right with Alec Levin of Learners
#19 - What UX Researchers Can Learn From Children with Noam Segal of Wealthfront
#18 - Juggling Hardware and Software (and Service Design) Research with Susan Rice of Toast
#17 - Is It Ok To Recline Your Seat On An Airplane? with Bob Saris of User Interviews
#16 - How to Facilitate User Research in Any Team with Nicola Rushton
#15 - Starting a ResearchOps Practice with Kate Towsey
#14 - How to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap
#13 - Make Qualitative Research Your Competitive Marketing Advantage with Katelyn Bourgoin
#12 - Essential Times for Qualitative Research With Shipra Kayan
#11 - Integrating Research Faster with John Cutler
#10 - Give Us Your Feedback and Reviews (Retro #1) - with Erin & JH
#9 - Running Amazing Remote UX Research Sessions with Sonya Badigian
Create your
podcast in
minutes
It is Free
Insight Story: Tech Trends Unpacked
Zero-Shot
Fast Forward by Tomorrow Unlocked: Tech past, tech future
The Unbelivable Truth - Series 1 - 26 including specials and pilot
Lex Fridman Podcast