Healthcare in the U.S. is expensive—and as a result, some communities struggle to afford medical services. This inequity has become increasingly apparent as underserved communities are disproportionately affected by things like the pandemic. So, what can UXers do to help?
Wendy Johansson, Co-Founder and Chief Product Experience Officer of MiSalud Health, believes the answer lies in health tech. In this episode, Wendy shares how the MiSalud app works and her approach to using qualitative research to help build a great product.
Highlights:
Sources mentioned in the episode:
About our guest
Wendy Johansson is a global product experience leader and entrepreneur focused on the intersection of product and user experience and on scaling up high-performing global teams. She is the Co-Founder and Chief Product Experience Officer of MiSalud Health and an advisor for companies like Cerby, adplist.org, and Wizeline. Wendy has a background in design and product, focuses on building equitable teams and products, and supports underrepresented people in tech.
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