Listen to the full episode here
Negotiation is a crucial skill in both business and life, but unfortunately many people do it poorly. In this episode, Brian interviews former FBI lead international kidnapping negotiator Chris Voss about the negotiation tools he has used to save lives and learns how these tools can be used in business to save deals! Based on emotional intelligence and human nature, these specific skills transcend culture, build trust and uncover the other side’s value system. If you want to nail negotiation, this podcast is a must!
Inspirational quotes from today’s podcast:
“Learning is the only sustainable competitive advantage for anybody.” — Chris Voss
“The person who wants to meet you in the middle is usually a poor judge of distance.” — Anonymous
“You can never stop learning about understanding people.” — Chris Voss
“If you get out of argument-based negotiations, your success sneaks up on you.” — Chris Voss
“You don’t have to be combative to be a great negotiator.” — Chris Voss
“You’ve got to keep the other side’s guard down.” — Chris Voss
“You need the other side to hear themselves out loud.” — Chris Voss
“Curiosity is a positive frame of mind.” — Chris Voss
“There’s a difference between being likeable and needing to be liked.” — Chris Voss
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S2E120 Getting Rich is Easy
S2E119 Get Out of Debt Forever
S2E118 We're All in Sales, Here's How to be Great
S2E117 Getting Your Financial House in Order
S2E116 Control Your Own Economy
S2E115 To Sell is to Serve with Rachael Yeaman
S2E114 How Culture Gives Competitive Advantage with Matt Mayberry
S2E113 The Source of the Good Life
S2E112 The Lost Art of Respect
S2E111 You Got This with Dr. Ivan Joseph
S2E110 REAL Communication with Rachael Yeaman
S2E109 How to Delight Your Customers
S2E108 The Two Most Powerful Words in Business
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S2E106 Wake Up to Your REALStrengths
S2E105 A Vision for a Rocking Business
S2E104 The 3 Keys to a Great Year
S2E103 How to Review Your Business
S2E102 Reflections on a Good Year
S2E101 The Precious Present
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