In this episode, Kritika Kishor, hosted Matthew Barnet, Founder of Bonjoro - an app for sending personalized videos to welcome and onboard your new customers.
1:19 - What is Bonjoro?
3:16 - What motivated Matt to create Bonjoro?
6:21 - How did you define an ICP for Bonjoro?
8:44 - What metrics will improve after implementing Bonjoro?
12:8 - How does Bonjoro help their customer's customer success team succeed?
16:18 - Use cases for CSMs
19:31 - Matt's journey and his other two businesses
23:14 - Matt's take on managing your time effectively
Rapid-fire questions
26:00 - What's the one quality of Bonjoro you like the most?
26:26 - What are you curious about right now?
26:54 - What's your favorite app right now?
27:16 - Who's your inspiration? What keeps you motivated?
27:46 - What's something you hate about Bonjoro?
28:47 - What's the advice you would give to a 25-year old self?
S1E7 - Unconventional ways to get that job you always wanted ft. Phil Strazzulla
S1E6 - What is product-led growth? And how to implement it for your SaaS? ft. Wes Bush
S1E5 - Omnichannel eCommerce marketing automation strategy for your buyer's journey ft. Rytis Lauris, CEO of Omnisend
S1E4 - Discussing the 10 mistakes that you're making while sending cold emails ft. Guillaume, CEO of Lemlist
S1E3 - How to create a customer focused marketing strategy for your business? ft. Vivek Jaiswal, CEO at Customer Guru
S1E2 - Ultimate Video Marketing Strategy ft. Shane Barker
S1E1 - Understanding and building customer success strategy ft. Sue Duris
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