If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Research is Boring and No One Reads It, we knew we had to chat with her.
Caitria has made sure research is heard, absorbed, and utilized in companies like Airbnb and Facebook before moving on to her current role as a Staff UX Researcher at Google. She shared tips on how to make research reports fun, storing insights so they’re used more often, and how she makes the whole process easier for herself and her team.
#46 - Creating Better Help Content with Andrew Sandler, Director of Innovation at Adobe
#45 - How Alignment Can Speed Up Your Work with Jonathon Hensley of Emerge Interactive
#44 - Being Data-Driven vs. Data-Informed with Hannah Shamji, Consumer Psychologist
#43 - UX Benchmarking: Demonstrate Design ROI with Kate Moran of NN/g
#42 - 2 for 1: Combining Customer Research & Sales Demos with Jane Portman of UI Breakfast
#41 - 10x: User Research for Growth with Aazar Shad of Userpilot
#40 - Dream Stack: ROI-Driving Research Toolsets with Daniel Loewus-Deitch and Leo Smith
#39 - Interviewing Users Every Day for A Year with Jonathan Anderson of Candu
#38 - Accessibility, User Research, and Inclusive Design with Cat Noone, CEO of Stark
#37 - Using Research to Write Next Level Copy with Joel Klettke of Case Study Buddy
#36 - User Research as a Growth Engine at Early Stage Startups with Loic Alix-Brown
#35 - Democratizing Research in Large Enterprise Companies with Luke Fraser of Stepwise Innovation
#34 - Self Care As A UX Researcher with Vivianne Castillo
#33 - Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz
#32 - 7 Reasons Not To Do User Research with Michele Ronsen
#30 - How 3 Mailchimp Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott
#29 - Researching Your Own Users with Chad Aldous of Rentable
# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global
# 27 - International Markets and Anthropology with Leia Atkinson of Shopify
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