Businesses that Care Podcast (formerly Mere Mortals Unite)
Business:Management
Laurie Guest is an award-winning customer service expert, Certified Speaking Professional and a good friend. This overarching conversation looks at customer service from common sense to generational differences. Laurie believes that success comes from a deep understanding that everyone comes from a different background. The more we understand the personalities of who we work with and respect those differences, customer service is enhanced.
Laurie shares with us the 5 key attributes that create what common sense means to each of us:
The environment you were raised What era you were born into The environment where you used to work Personality type Who you work next to today.
For more information about Laurie:
Laurie Guest's Website
Laurie Guest on Facebook
Laurie on Twitter
Laurie on Instagram
Laurie’s previous episode
10 Cent Decision - Free Chapter
2 free months on Bonusly
iTunes - Subscribe, Rate and Review
Find us on iTunes, Google Play, Spotify and anywhere you listen to podcasts
177 Diversity and Inclusion in the Workplace: Part 6 with Tony Chatman
176 Diversity and Inclusion in the Workplace: Part 5 with Tracy Brown
175 Diversity and Inclusion in the Workplace: Part 4 with Glen Guyton
174 Diversity and Inclusion in the Workplace: Part 3 With Dr. Helen Turnbull
173 Diversity and Inclusion in the Workplace: Part 2 with Corey Kupfer
172 Diversity and Inclusion in the Workplace: Part 1 with Jessica Pettitt
171 Meeting Learners Where They Are with Tim Tobin, VP, Choice Hotels
170 Engage Your Employee Holistically with Bob Kelleher
169 Own Your Culture, Commit to It with Ben Peterson CEO, BambooHR
168 How to Stand by Your Workforce with Lior Arussy, CEO, Strativity
167 How to Optimize the Right Person for the Right Job with Karen Kennedy
166 Positioning Culture at the Forefront of Growth at MAB
165 How to Build A Culture of Good with Ryan McCarty
164 How to Create an Employee Life Cycle with Ashley Winnett
163 Getting to Clarity: Passion, Productivity, People & Performance with Debbie Peterson
162 The Power of People First with Janice Mazzallo from PeoplesBank
161 Thrive Through the Power of Connections with Lou Diamond
160 How to Create a Purposeful, Passionate Tribe with Garry Ridge from WD-40
159 Shift Your Focus to Serve Your Customer Better with Adam Toporek
158 The Magic of Maestro: What You Do Matters with CHRO Sheryl Simmons
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
Crack the Customer Code
Mind Your Business With Yitzchok Saftlas
Amazing Business Radio
Book Marketing Mentors
The Female Insight Zone