Businesses that Care Podcast (formerly Mere Mortals Unite)
Business:Management
087 How to Create an “Unleavable” Culture
URL: http://www.julieannsullivan.com/create-unleavable-culture/
Summary
Most companies are focused on profitability and how they can improve their bottom line. In the process of doing business, it’s easy to forget the number one factor that determines profitability: culture. Today’s guest, Jason Forrest, will help you understand why the workplace environment is so important to your business or organization, and how to improve it.
Jason is the CEO and Chief Culture Officer of Forrest Performance Group (FPG). FPG is a company focused on mastering the art and science of human performance, and was named the Best Place to Work in Fort Worth, TX by FWInc. He’s one of the world’s top sales trainers, and has created a sales and sales management training program that is regarded as one of the world’s best. His focus on motivation and unleashing human performance is contagious. You’ll come away from this episode with the motivation and knowledge to impact your organization’s culture and improve your own performance.
You’ll discover:
How to create an “unleavable” culture vs. “unfireable” culture. The easiest way to destroy your company culture. Why every single employee has a quarterly coaching session with Jason. The story and purpose behind the “Freaking Awesome” happy hour their company celebrates every Friday, and how it has changed their culture. The most important trait of a highly profitable culture. Why our beliefs have more to do with our success than our abilities. Why every employee gets a minimum of 5 hours of coaching, training, or personal development each week. The relationship between culture, productivity, and profitability. The number one factor that determines your profitability.
Bonus Content
According to Jason, there are 4 levels of employees:
Level 1 is usually where new employees come in; they say, “Tell me what to do.” Level 2 employees do what they’re told to do and then ask, “What else can I do?” Level 3 employees proactively look for what else they can do and come up with new solutions. Level 4 employees can lead themselves with little to no direction and are in perfect alignment with the company’s focus.As an employee “levels up” they become more and more engaged and invested in the company’s vision, culture, and beliefs.
Interview Links & Other Resources
Forrest Performance Group
Follow FPG on Twitter
Connect with FPG on Facebook
Connect with FPG on LinkedIn
Mere Mortals Unite on C-Suite Radio
iTunes - Subscribe, Rate and Review
Creating a Customer Service Culture – Southeastern Pennsylvania Transit Authority
Love with Full Intelligence - Nic Marks
Creating Fun as Business Culture – WithumSmith + Brown
Fire Up Your Brain - Julie “Brain Lady” Anderson
Talent Grooming
Slow to Anger, Quick to Forgive - Thom Singer
Developing Compassion & Empathy
Increasing Engagement in the Workplace
Be More, Do More, Have More - The Power of Significance - Tom Ziglar
Building Connection in the Workplace - Bristlecone Holdings
The Power of Resilience - Lauren Schieffer
Build Your Own Door and Stand Apart from the Rest
Listen Generously for Cultural Change
Build a Team that Loves to Work for YOU!
Customer Service: Switching the Mindset from Blame to Accountability
Best of 2016 - Meridith Powell
Best of 2016 - Joe Calloway
Best of 2016 - Maia Aziz
Best of 2016 - Lee Cockerell
Create your
podcast in
minutes
It is Free
The emPOWERed Half Hour
Crack the Customer Code
Mind Your Business With Yitzchok Saftlas
Amazing Business Radio
Book Marketing Mentors
The Female Insight Zone