If you’re serious about building a remarkable brand on social media, we believe that a core component of your strategy needs to be engagement.
Engagement with fans.
Engagement with your audience.
And engagement with your customers.
One of the primary components to engagement is customer support, working with your team to answer questions and serve customers on social.
In today's episode, we’ll give you a toolbox filled to the brim with ideas, tips, and tools that you can put into practice today. With this knowledge, you can be on the crest of the wave of social media support and make a meaningful impression on your customers.
- Dave & Heather-Mae
Read the Show Notes:
https://buffer.com/resources/social-media-manager-job-description
About the Show:
The Science of Social Media is your weekly sandbox for social media stories, insights, experimentation, and inspiration. Every Monday (and sometimes more) we share the most cutting-edge social media marketing strategies from brands and influencers in every industry. If you're a social media team of one, business owner, marketer, or someone simply interested in social media marketing, you're sure to find something useful in each episode. It's our hope that you'll join our 27,000+ listeners each week and rock your social media channels as a result!
The Science of Social Media is proudly made by the Buffer team. Feel free to get in touch with us for any thoughts, ideas, or feedback.
We'd love for you to check out the detailed show notes at www.buffer.com/podcast
Check us out on Instagram - www.instagram.com/buffer
Check us out on Facebook - www.facebook.com/bufferapp
Check us out on Twitter - www.twitter.com/buffer
55: 5 Exciting Social Media and Marketing Trends to Know in 2017
54: How to Use Hashtags: How Many, Best Ones, and Where to Use Them
53: Our 5 Biggest Social Media Mistakes and What We Learned
52: 6 Proven Instagram Marketing Tactics To Grow Followers Engagement
51: The 20-Minute Social Media (PRISM) Sales Playbook for Marketers
50: A Delightfully Short Guide to Social Media Benchmarks & ROI
49: How to Get Your First 1,000 Followers on Every Major Social Media Network
48: A Facebook Posting Strategy That Led to a 330% Increase in Reach & Engagement
47: On Entrepreneurship, Creativity, Social Media and Becoming a Better Marketer - Paul Jarvis
46: Change is Inevitable: How Will You Adapt on Social Media and in Marketing?
45: 10 Little-Known Facebook Marketing Hacks You Can Try Today
44: Inside the Thriving Six-Figure Facebook Ads Strategy at Classpass - Mary Rykaczewski
43: 11 Ways to Improve Your Social Media Marketing Using Buffer
42: 5 Key Elements of the Perfect Facebook Ad - Molly Pittman
41: Social Media for Small Businesses: Less Is More - Marie Forleo
40: Using Social Media for Good: Meet the Entrepreneur Changing the World One Story at a Time - Branden Harvey
39: How Merriam-Webster Made Dictionaries Fun by Building a Powerful Brand Voice - Lauren Naturale
38: The 4 Ways to Fix Your Broken Content Marketing and Social Media - Jay Baer
37: Why Marketers & Brands Should Be Using Square Video On Social Media
36: Risk for Reward: Why Calculated Risk Is Critical For Designing Your Career In Marketing - Clair Byrd
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