Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
We’re no strangers to risk here at the Business Infrastructure podcast, but even we proceeded with caution during Season 17. Why?
Because we tried some radically and fundamentally different things on the show.
We experimented with a non-fiction storytelling format for the show that requires much more behind-the-scenes coordination, planning, and logistics to perfect the formula for success.
In this final episode of Season 17, host Alicia Butler Pierre shares these changes as part of this podcast’s “scale tale.” Discover what led to these decisions to experiment with changing the format, the business infrastructure required to consistently produce this new format, and whether the results were successful.
You’ll even hear the recorded testimonial of one of our guests this season as proof!
📝 Access BusinessInfrastructure.TV for Resources: https://www.eqbsystems.com/podcast/221-scale-tales-season-wrap-up-with-alicia-butler-pierre
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109: Boosting Customer Experience in Contact Centres with Marianne Rutz
108: Improving I.T. Project Delivery with Joseph Garfield
107: Leveling Up Health Data Security with Susan Blais
106: Re-engineering In-Person Operations with John Stoj
105: Streamlining Podcast Production with Berthine Crèvecoeur West
104: Improving Workplace Communication with Bill Kurzeja
103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane
102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni
101: Creating a Learning Culture to Enhance Operations with Jay Hassell
100: Podcasting with Purpose featuring Jared Easley
099: Pivoting Operations During a Pandemic with Marshall Freeman
098: Producing a Hit TV Show with Janice Jensen
097: Operating Like the Fortune 500 with Jon Reid
096: Using Customer Intelligence to Improve Operations with Adam Hayes
095: Finding the Right Model to Improve Operations with Elzie Flenard
094: Retooling Operations for Customer Success with David Ellin
093: Supporting People in Charge of Operations with Marvell Allen
092: Preparing for the Unexpected in Daily Operations with Joseph Powell
091: Debunking COO Myths with Maria Jones
090: Rebounding After Disaster Strikes with Alicia Butler Pierre
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