Guest: Rachel Pike, COO at Modern Treasury
Payment operations startup Modern Treasury is not afraid to do things in “our own weird way,” says COO Rachel Pike. Its values statement is a 150 word essay, it has gone viral by writing about nerdy ACH payments minutiae, and it has an unusual rule for quarterly internal reviews: No slides. Instead, departments have to write one to two page essay, which are packaged together and then shared company-wide, and with the board. In previous jobs, Rachel laments, she and her coworkers would waste time “pushing pixels” around 50-slide decks. “It [the essay] actually takes more thinking and less hours to put together a summary of, ‘where have we been?’” she says.
In this episode, Rachel and Joubin discuss the state of San Francisco, the value of tradition, hunger to learn, the Draper Fisher Jurvetson split, the opportunity cost of staying put, HIPAA and startups, two-entrepreneur households, career transition coaching, “try before you buy” hiring, learning to be remote, the downside of grasping, and fixing inequalities in compensation.
In this episode, we cover:
Links:
CRO Stripe, Mike Clayville: Building Tornado Companies
Chief Business Officer at Compass, Rob Lehman: Leadership by Fire
COO Cameo, Brian Frank: From Professional Networks to Celebrity Networks
President of Field Operations at BetterUp, Marc Maloy: Building Better Organizations by Building Successful People
CEO Incorta, Scott Jones: From Running Sales to Running a Company, and Everything in Between
Head of eSports at Activision Blizzard, Brandon Snow: Building 'Generational Fandom' of Professional Video Game Teams
Head of Revenue and BD at Asana, Oliver Jay: The Cutting Edge of Product-Led Growth
SVP Sales at Affirm, Eric Morse: Exploring The Partnership Between Engineering and Sales
CRO Front, LB Harvey: Moving Up-Market + Operational Excellence
CRO/CSO Dialpad, Dan O’Connell: Taking Risks and Running a Company
CCO Figma, Amanda Kleha: The Strategies Behind Figma’s $10 Billion Valuation
CRO Okta, Steve Rowland: Identifying and Developing Future Business Leaders
CRO Thrive, Renu Gupta: Building Positive Personal and Professional Habits
SVP Sales at Iterable, Jan Zeman: Hiring and Coaching Successful Sales Talent
Chief Customer Officer at Xero, Rachael Powell: The Power of Positive Psychology: Creating Authentic Company Cultures
President of Sprout Social, Ryan Barretto: Establishing a Compelling Company Vision
SVP Revenue at GitHub, Erica Anderson: Combining Top-Down and Bottom-Up Sales Motions
CRO DataStax, Harry Ault: The Three Steps to a Successful Tech Company Turnaround
VP Unity Technologies, Laura Palmer: Going The Extra Mile: Forging Meaningful Customer Connections
President and COO Golden State Warriors, Brandon Schneider: Building One of the NBA’s Most Valuable Teams
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