Welcome to the last update before the summer break! Amazon wants to use drones in a new surveillance system, the Harry Potter AR game is failing to meet expectations, Apple acquires self-driving startup Drive.ai and Google reveals very promising plans for the development of Sidewalk Labs in Toronto. Enjoy the summer, everyone!
Special episode with Tom Roelens: We start every day with a customer experience meeting
CX Update #2: Creating positive change, the rise of immersive experiences and more!
Special episode with Ron Johnson: Commerce at home is the new frontier
CX Update #1: Removing barriers, difference between empathy and compassion and more!
Steven's week 224: News about Sneakers for the Metaverse, Google and more!
Steven's week 223: News about AB InBev, future of the banks and more!
Steven's week 222: News about Uber Health, DBS and more!
10 Customer Experience Trends for 2022, by Steven Van Belleghem
Steven's week 221: News about Amazon, Twitter and more!
Steven's week 220: News about Nike, H&M and more!
Steven's week 219: News about iOS privacy, Facebook and more!
Zalando versus SHEIN - by Steven Van Belleghem and Pascal Coppens
Steven's week 218: News about Walmart, Waze and more!
Disney versus Tencent - by Steven Van Belleghem and Pascal Coppens
Steven's week 217: News about Amazon, NFT and more!
Facebook versus Bytedance - Steven Van Belleghem with Pascal's China Lens
Tesla versus BYD - Steven Van Belleghem with Pascal's China Lens
Steven's week 216: News about the Facebook outage, Netflix gaming and more!
Steven's week 215: News about Amazon Astro, TikTok and more!
Booking versus Ctrip - Steven Van Belleghem with Pascal's China Lens
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