Business Infrastructure - Curing Back Office Blues
Business:Entrepreneurship
Laura Cathcart Robbins is an avid reader and dreamed of one day penning her own book. In 2018, she arrived excited at a popular writer’s retreat, only to leave dismayed when she realized she was the only black person there. Soon, an article she wrote about her experience went viral on the Huffington Post. It led to a movement that quickly grew into a podcast. In this episode, Laura chronicles the behind-the-scenes work that scaled her podcast to the top 1.5 %. https://businessinfrastructure.tv/ Ep. 139.
113: Educating Students During a Pandemic with Rachna Nath
112: Planning & Conducting Remote Events with Kimberly Fennell
111: Leading Data-Driven Improvements with Christine Yeager
110: Outsourcing Content Creation with Nigel Washington
109: Boosting Customer Experience in Contact Centres with Marianne Rutz
108: Improving I.T. Project Delivery with Joseph Garfield
107: Leveling Up Health Data Security with Susan Blais
106: Re-engineering In-Person Operations with John Stoj
105: Streamlining Podcast Production with Berthine Crèvecoeur West
104: Improving Workplace Communication with Bill Kurzeja
103: Making the Case for Small Business Operations with Alicia Butler Pierre featuring Maegan Lane
102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni
101: Creating a Learning Culture to Enhance Operations with Jay Hassell
100: Podcasting with Purpose featuring Jared Easley
099: Pivoting Operations During a Pandemic with Marshall Freeman
098: Producing a Hit TV Show with Janice Jensen
097: Operating Like the Fortune 500 with Jon Reid
096: Using Customer Intelligence to Improve Operations with Adam Hayes
095: Finding the Right Model to Improve Operations with Elzie Flenard
094: Retooling Operations for Customer Success with David Ellin
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