Today’s episode showcases a really important advancement in the provision of technology to the insurance industry.
Back in the early days of computerisation we installed different systems in our businesses to do different jobs. We didn’t expect them to talk to each other. And because each was made of proprietary tech – they almost certainly didn’t.
Nowadays we want systems to ingest data sources and the output of other systems and we expect these new outputs to be easily ingestible further down the chain by our own suppliers and all the different departments of our business as well as regulators and other essential third parties.
Common standards and modern connectivity are allowing this to happen.
I suppose this is the difference between computerisation and digitisation.
But this begs a change in the way technology providers go about their business. Either they will try to be all things to all people and produce their best attempts at solving every problem and answering every question that the insurance industry is trying to answer, or they will have to be more realistic and pragmatic.
In a world brimming with excellent providers of increasingly specialist solutions, many are realising that the best outcomes for customers are going to come about when they are provided with a wide array of choice and ease of operation.
A customer should be able to run different tools on the same platform without having to become an expert in plugging them all together themselves. Tech providers should be doing this for them and making their lives easy.
There should also be the possibility of choosing between different competing options for certain tasks.
This strategy is called an ecosystem approach and it is what we are going to be getting deep into today.
To help us I spoke to Ian Summers Global Business Leader of AdvantageGo and Jeff Cohen who is a Senior Vice President at Zywave.
Ian and Jeff are vastly experienced in their fields.
Ian is the architect of the AdvantageGo ecosystem idea and Zywave is a core member of this affiliation.
You absolutely don’t have to be a techie to find this discussion useful and Ian and Jeff are really approachable and good at explaining things to laypeople like me.
Half an hour with these two and I guarantee you’ll be excited about the possibilities that a genuinely digitised insurance world are going to open up for all of us, not least in a brave new AI-enabled world.
NOTES AND ABBREVIATIONS:
We mentioned ISO, which is the Insurance Services Office.
API is Application Programming Interface.
ECF is the Electronic Claims File used in the London Market.
LINKS:
Learn more about AdvantageGo’s ecosystem here:
https://www.advantagego.com/ecosystem/
Expect more additions as time progresses.
Ep 97 Stefan Golling: If we don’t achieve our margins now why should we stay?
Ep 96 Patrick Tiernan Chief of Markets Lloyd‘s of London: A vision bound by logic
Special Episode: New Trillion dollar markets wherever you look. How insurtech can improve climate resilience with Robert Lumley and Stephen Brittain of The Insurtech Gateway
Ep 95 Jean-Paul Conoscente CEO Scor Global P&C: True partnership isn‘t about being accommodating
Ep 94 William Spiegel Executive Chairman R&Q: Prospering as the insurance ecosystem comes apart
Ep 93 Simon Matson of Gallagher and Tom Wakefield of Gallagher Re: A deal made by customers
Ep 92 Andreas Berger Swiss Re Corporate Solutions: Start early and do it quickly
Ep 91 Bob Kimmel CEO of K2 Insurance Services: On the hunt for talent and capacity
Special Episode: What the Polish market wants, with Michał Chmielewski and Tomasz Libront of Smartt Re
Ep 90 Javier San Basilio of Mapfre Re: Not opportunistic by definition
Ep 89 Jeff Radke CEO Accelerant Holdings: Searching for gems & avoiding landmines
Ep 88 Monica Cramer Manhem, President, International Reinsurance SiriusPoint: Using all the tools in the box
Special Episode: The Future of Underwriting with James Slaughter and Silvi Wompa Sinclair
Ep 87 Rod Fox & Rob Bredahl of TigerRisk: Don’t stop me now
Ep 86 Philip Smaje and Marcel Chad of Piiq Risk Partners: Specialty risks need specialty brokers
EP 85 Clive Washbourn CEO Navium: The market is always good
Ep 84 Keith Harrison International CEO Lockton Re: Going head to head with the bigger brokers
Special Episode: State of the Market Roundtable with Greg Hendrick, Marc Adee and Andrew Robinson
Ep 83 The $60bn broker: Olga Collins CEO Worldwide Broker Network (WBN)
Special Episode: The Power of Purpose with Steve Hearn CEO of Corant Global and Delta V Partners
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