Sometimes it is better to give a customer what they want instead of giving them "just" what they need. See how I learned this lesson in my life, how a disconnect between the two can lead to poor team perception and how the Customer Correct tool can help ensure you do not have a disconnect between the two. Check out my Instagram or Twitter to chat about this episode.
Storytime - Interview Success Through Storytelling
First 30: Leading a Multi-Year Strategy Project
Comfort = Lazy??? No Way!!!
Objective Perspective
Good Decisions, Bad Decisions - You Know I've Had My Share
Naturally Speaking - How to Use Natural Conversation to Conduct an Interview
Start Me Up - Moving Your Team from New Request to Execution
First 30: Taking Over Your Existing Team
Developing Our Future Leaders
Social Media Puzzle 2
5 Laws of Doing You
Are You Prepared?
Illusion of Control
Inheritance
Visualization
Simplify Complexity
Others First
Career Woman
Interviews
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The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
HCI Leadership Revolution
Human Capital Leadership
The Power of Music Thinking
BusinessWISE
Business Wars