Sometimes it is better to give a customer what they want instead of giving them "just" what they need. See how I learned this lesson in my life, how a disconnect between the two can lead to poor team perception and how the Customer Correct tool can help ensure you do not have a disconnect between the two. Check out my Instagram or Twitter to chat about this episode.
Social Media Puzzle
Goal Setting
Life Plan
Leadership Boredom
Leadership During Uncertainty
Focus on the Important
Gratitude
Listening
Consistent Communication
The Core Workout
Comfort in the Workplace Introduction
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