Today’s guest is a computer science graduate, but she quickly discovered that it wasn’t the technology that got her pumped about her job but how people use that technology to make their work and personal lives easier and more creative. Debbie Jackson is the Director of Learning and Development at Ciena. Debbie joins host Justin Lake to talk about how the advancement in technology can help to make the lives of frontline workers easier and better.
Takeaways
Quote of the show
2:54 “So when I look at our frontline workers, I have to wonder how much fatigue are they carrying? It's that emotional, physiological, mental fatigue of the change, the weight that they've been carrying while showing up every day to do their job.”
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Ways to Tune In:
Frontline Innovators is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
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Proper Prioritization - Frontline Innovators - Episode # 076
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A Social License to Operate - Frontline Innovators - Episode # 072
Having Empathy - Frontline Innovators - Episode # 071
Essential Workers - Frontline Innovators - Episode # 070
The Digital Age - Frontline Innovators - Episode # 069
Bearing the Weight of Change - Frontline Innovators - Episode # 068
Layering the Learning - Frontline Innovators - Episode # 067
Funneling Information - Frontline Innovators - Episode # 066
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Customer Focused - Frontline Innovators - Episode # 064
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