The Government Huddle with Brian Chidester
Government
Oswaldo Mestre Jr., Chief Service Officer for the City of Buffalo, NY joins the show to discuss how the pandemic impacted citizen service delivery in the new normal. We also explore how he is looking to prioritize resilience as he builds out his future CX strategies, what collaboration looks like with his CIO and CTO at City Hall, and how data is playing a pivotal role in bringing inclusion and digital equity to the citizens of Buffalo.
The One with the HUD CX Leader
The One with the State of Texas CIO
The One with the Confidence & Mindset Coach
The One with the SLATE Research CEO
The One with the LMI Transformation Leader
The One with The Pulse of GovCon Co-Founders
The One with the Queensland Chief Digital Officer
The One with the Government of Ireland CIO
The One with the City of Los Angeles CSO
The One with the Government of Canada CIO
The One with the Genesys CX Strategist
The One with the GovTribe Co-Founder
The One with the Canalys Chief Analyst
The One with the Former NHL Defenseman
The One with the WalkMe VP
The One with the Former FCC CIO
The One with the WeWork Federal Chief
The One with the DISA Deputy Director
The One with the U.S. Veteran’s Affairs EX Leader
The One with the Adobe Government CX Evangelist
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