The Credit Union Leadership Podcast
Business
This is season two of the credit union leadership podcast. Today's episode is, “The Connection Between Member Experience and Employee Engagement,” where Mike and I talk about the critical elements that make for a great member experience. But it all starts with employee engagement, so this episode focuses on the connection between those two vital elements for any credit union. Here's Mike Neill on the Credit Union Leadership Podcast.
https://twitter.com/MichaelNeill1
https://www.facebook.com/CUESServiStar
mike@servistarconsulting.com
This is the Credit Union Leadership Podcast with Mike Neill. Mike Neill has been consulting Credit Unions for nearly two decades now. He and his team help companies with three aspects of growth: cultural development, leadership, and management development.
To learn more about how Mike Neill and his team can help your credit union grow, visit www.servistarconsulting.com.
Effective Delegation
50. Member Interview Training
49. Centralized Lending
48. Credit Unions for Ukraine
47. Managing Conflict
46. Seperating the Personal from the Professional
45. Making Changes before Developing Trust
44. Leading with Purpose
43. Failure to Set Clear Expectations
42. Understanding What Got You Here Won’t Get Your There
41. From Peer to Manager
40. Improve Member Experience
39. Cross Selling in Contact Centers
38. Sales, Service, and Leadership Training
37. Strategic Thinking w/ George Hofheimer
36. Change Management
35. Service Excellence
34. Talent Aquisition
33. Innovative Thinking
32.Innovative Credit Unions
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