In episode 11, we talked about Observing systems and in this episode, we explore using Reflective Observation as a way to help a system see the system.
By using interviews and observations, we help people see patterns and gaps clearly. Thus, they can choose their own actions to improve which in our experience leads to greater buy-in compared to prescriptions from an outside "expert".
However, how do you engage in reflective observations? How do you make sense of what you see and hear? How do you present it to the system? Those are just a few of the things we cover in this episode.
-Esther & Viktor
17 - Generalists and specialists, and learning.
16 - Explicit and implicit knowledge
15 - Provoking Learning
14 - Exiting Systems
12 - Accumulating Sorrow and Network Trauma
11 - Observing Systems
10 - Coaching Past Resistance
9 - Coaching Teams That Do Not Want To Be Coached
8 - Entering Systems
7 - Asking Better Questions - Assumptions
6 - Asking Better Questions - How Different Structures Of Questions Function
5 - Asking Better Questions - Intentions
4 - System Constraints and De-constraints
3 - Five Tips That Will Help You Improve Your Agile Retrospectives
2 - How Agile Might Evolve In The Close Future - With Yassal Sundman
1 - Being A Beginner At Anything Increases Your Empathy
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