There's certainly the opportunity cost that comes with assigning someone from your learning team or frankly finding anybody to work on this if it's not gonna fix the problem. There's also the frustration that comes with that. I've experienced that personally and as a leader of learning professionals. It is really frustrating to spend your time and effort doing something that you think is not gonna work.
Ben Sieke, Director of Talent Development and Learning, Delta Dental
We're Only Human -- Episode 156
When training is the answer to a problem, it can improve performance, satisfaction, and results.
When it's not the answer, it just increases frustration, drives down motivation, and increases unnecessary costs.
In today's episode of We're Only Human, Ben talks with Ben Sieke from Delta Dental about when issues are training problems and when they aren't. More importantly, Sieke shares insights as a learning executive for how to adapt and respond to the situations in a positive, productive way. If you've ever been told "it's a training problem" and weren't sure that assessment was correct, this episode is for you.
Note: This episode is a replay from HR Summer School 2022. HRSS 2023 is now open for registration.
Show Notes
34: How to Benchmark Your Use of HR Tech with Other Firms
33: How to Measure Your Success in an HR Career
32: 3 Stories that Highlight the Impact of AI on Human Resources
31: CIO Shares How HR Can Build Better Relationships with IT
We're Only Human 30: Should HR Ditch the Annual Engagement Survey?
We're Only Human 29: Go Old School to Improve Your Technical Recruiting
We're Only Human 28-4 Millennial Myths and a Very Hard Truth
We're Only Human 27: Learning Measurement and Business Impact with Kevin M Yates of McDonald's
We're Only Human 26: How to Make the Most of Your Next HR Conference
We're Only Human 25: How to Forecast Hiring Needs and Lead a Recruiting Team
We're Only Human 24: Learn How The Best Team Wins
We're Only Human 23: New Research on Addressing the Skills Gap in the Workplace
We're Only Human 22: Using Referrals and Purpose: How AlliedUniversal Hires 90,000 Workers a Year
We're Only Human 21: HR Tech Vendor Demo Makeovers with George LaRocque
We're Only Human 20: Growing a Company With Your Heart
We're Only Human 19 - Lessons on Culture & Engagement from the Trucking Industry
We're Only Human 18 - How to Become a Chief Operating Trouble Maker in HR
We're Only Human 17 - How to Build a Performance Management Approach That Works
We're Only Human 16 - The Neuroscience of Learning Content
We're Only Human 15 - HR Compliance vs. Being a Great Employer
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