CRO of Exponea, Scott Mcnabb, shares an example of how they changed the companies selling motion to a buyer-centric approach, using a dive, survive and thrive model, a process that helped them increase average deal sizes by $55K in Saas contracts and sped up deal cycles from 280 days, down to 113.
Customer Service in 2019 and What the Future Holds
The Key Traits of a Customer Success Leader
Company Culture and Talent: Attracting the Best
Getting Competitive: Staying Ahead in a Crowded Market
Making the Most of Chat Bots and Conversational Marketing
The Secret to Sales Rep Efficiency
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