If you have a dominant amount of your IT management practice coming from break/fix or reactive IT, then you should listen to this episode.
Break/fix vs managed services used to be a business choice amongst IT entrepreneurs. Today, it is less of a choice and more of an imperative. What is the role of the modern day break/fix company? Do these tech firms have a legitimate role to play in combating cyber crime, for example?
We will examine the break/fix provider, in detail, and provide some guidance on what you ought to do if you are still involved in reactive IT management.
Highlights:
Managed Services Sales - Random Thoughts
Is Inflation Hitting the Managed Services Market?
MSP Contract Negotiation Series: Data Processing
MSP Spending Forecasts Revisited
How the Outside World Views MSPs
Non-MSPs Are At Risk for Cyberattacks
MSP Contract Negotiation Series - Limitation of Liability & Indemnification
Who are The Hackers Really Targeting?
Are Supply Chain Problems Forcing VARs Out of Their Business Model?
MSP Consolidation Rumors On the Rise Again
MSP Contract Negotiations Series - Termination Clauses
The Cost of Human Error in Cybersecurity
Do We Lack Cyber Standards or Enforcement?
Will The Insurance Industry Survive Cybersecurity?
M&A Buyer Tactics You May Want to Avoid
What is Cybersecurity as a Service?
Changing Legal Landscape for Managed Service Providers
Is the UK Changing Data Privacy Laws?
Quantifying the Value of Managed Services
Do You Have Ransomware in Your MSP Agreements?
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