If you have a dominant amount of your IT management practice coming from break/fix or reactive IT, then you should listen to this episode.
Break/fix vs managed services used to be a business choice amongst IT entrepreneurs. Today, it is less of a choice and more of an imperative. What is the role of the modern day break/fix company? Do these tech firms have a legitimate role to play in combating cyber crime, for example?
We will examine the break/fix provider, in detail, and provide some guidance on what you ought to do if you are still involved in reactive IT management.
Highlights:
The Connection Between Documentation and Compliance
Should I Switch from Break/Fix to Managed Services?
Managed Services Insurance: Everything You Need to Know
There is no race to the bottom
How Can MSPs Avoid Unnecessary Compliance?
Is a Single Pane of Glass over for MSPs?
When Security Vendors Get it Wrong
Advice for MSPs Going Through MSP Verify
MSP Platform Space is Heating Up Again
The Importance of the Small MSP
Path of Future MSP Regulation
Can Managed Services Clients Impact Your Compliance?
Cyber Insurance Claims - What you need to know
It's Time to Revisit Virtual Desktops
DOJ Steps Up Fight Against Ransomware
Don't Lose your MSP Cyber Insurance
Advice on Negotiating with Vendors
Do we put too much trust in MSPs?
Do We Need a US Federal Data Breach Notification Requirement?
Is it Smart to Private Label Your Services as an MSP?
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