RANT INCOMING: An employee rant leads Mike and Mark to discuss good CX--and the motives and methods that create them. Have you considered both?
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
102: Clarity is kindness.
101: Start with the why
100: Culture trickles downhill--3 degrees of difficulty
99: Do you have a culture ... or a cult-?
98: “Millennials Don’t Know and Don’t Care” ... and Other Half-Truths
97: ”Just because you can ...” - How delegation is development
96: The Workplace Book Club - ”Nothing beside remains”
95: The Workplace Book Club -- No shame in tears
94: The Workplace Book Club -- Clothes make the man
93: The Workplace Book Club -- Conviction vs. Friendship
92: Introducing the Workplace Book Club -- #guyswithoutlookswithbooks
91: How do you handle toxic high producers?
90: What does coaching look like? Mark coaches Mike
89: Listener request: Leading emotionally charged team members
88: Stay curious: the key to a growth mindset
87: Ask one more question
86: Lessons from the Lockpicking Lawyer: messages to your tribe
85: Our special holiday episode
84: Be the leader you wish you had
83: How to keep naysayers from taking you off your game
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