“Passion is a skill,” says Dave Sandhoefner, CRO at Delaget. And so is sales. In this episode of Sales Lead Dog, Dave talks with host Chris Smith about how to bring value to both your customers and your staff by continually working to understand what they need, and what you can offer them.
Dave began his career in video production, and though he loved his job, the meager salary just wasn’t going to cut it long-term. He moved to the sales team at IBM, and though he wasn’t a “natural” at sales, he discovered that learning on the job and developing his passion transformed him into a top performer and leader. During that process, Dave solidified his idea that we can’t just develop relationships - we always need to bring value.
Now Dave is the CRO at Delaget, an analytics company that services the restaurant industry, including big names like Taco Bell and KFC. In his work as CRO, Dave focuses on bringing value to customers and employees alike, with a focus on lasting relationships that are mutually beneficial. Tune in this week to hear Dave’s perspective on how to maximize value for everyone, both on your team and in your CRM.
Quotes:
“Value, at its core, is where I try to start all relationships.” (8:20-8:25)
“Its customer value, understanding what's important to them and trying to match your solutions with that. If you don't have a matching value you can have the greatest relationship but it's not necessarily a valuable relationship or one that works for your customer.” (7:48-8:03)
Links
www.delaget.com
https://www.linkedin.com/in/davesandhoefner/
Empellor CRM Website
https://www.empellorcrm.com
Empellor CRM LinkedIn
https://www.linkedin.com/company/empellorcrm
Podcast production and show notes provided by FIRESIDE Marketing
https://meetfireside.com/podcast-production-service/
Alex Hoffer, Hoffer Plastics Corporation
Jeff Shore, Mastery is a Result of Repetition
Bob Paradiso, Listen Closely. Solve Problems.
Ryan Avery, Confidence, Connection and Clarity
Doug Vail, The Customer Defines Your Value Prop
David Meerman Scott, Create a Tribe of Fans
"Rev" Ciancio, Love Thy Marketing Manager
Skip Miller, Sales Is A Give and Get
Chris Palmisano, Sales Training Does Not End After 30 Days
Andrew Ettinger, Be A Passionate Student
Chris Emme, The Sales Power of Social Media
Kevin Armstrong, Time Management is Crucial
Jacob Cynamon-Murphy, Why Use LinkedIn Sales Navigator?
Michelle Accardi, Lead With Empathy
Jake Green - Mentoring Is Sales Leadership
Phillip Gerard - Focus On People, Not Features
John Lund - Coaching Your Team To Greatness
Scott Vince - VP of Sales and Marketing of Capricorn Diversified Systems
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