The Connected Insurance Podcast
Business
How loyal are your customers to your agency? How do you really know? The future of your agency can be measured in the strength of your bond with your customers. How do you go from “I think they really like us” to the data science that gives you the facts?
Brandon Brown, VP of Product Experience & Creative at Agency Revolution reveals what today’s agency principals must know about the science of loyalty.
If you believe the heart of your agency is the relationship with your customer, do not miss this masterclass on measuring and building customer loyalty by using modern tools that make it easy.
Presented by Agency Revolution, the Connected Insurance Podcast provides weekly opportunities for listeners to dive deep into the trends affecting insurance agents and brokers today and to gain proven strategies and tactics for agency growth. Our hosts facilitate thoughtful panels and 1:1 conversations with a variety of prominent thought leaders, with a focus on how to streamline and drive operational efficiency for your independent agency through the intelligent use of technology.
Mike Reddy – President of the Benefits Division, and Senior Vice President of Field Operations at Keystone Insurers Group
Dave Ellis – Founder of Ellis Marketing
Greg Williams – CEO & President of Acrisure
Lucas Jans – Vice President of Product at Agency Revolution
Zack Gould & Matt Naimoli – Co-founders of G&N Insurance
Grant Botma – Founder of Stewardship (moneywellrooted.com)
John Jackson – Digital Marketing Manager at Alliance Insurance Services
Robert Knop – CEO of Assist You Today
Jerry Jones – CEO of Jerry Jones Direct
Peter van Aartrijk – Co-founder & Principal at Chromium and CEO of Aartrijk
Marc Petersen – President of American Advantage: Petersen Group
Mike Alexander Jr. – President of ABM Insurance and Benefit Services, Inc.
Clinton Houck – Digital Agency Specialist at State Auto Insurance
Mike Albert – Co-founder of Ask Kodiak
George Wynne, Senior Executive of Corporate Development and Josh Morgan, Vice President, of Keystone Insurers Group
Anson Ross Thompson – Co-owner of The Thompson Group, and Owner of The Loft Publishing Company
Ely Kaplansky – President & CEO of Kaplansky Insurance Agencies, and Chairman of the MAIA
Robert Hartwig – Director of the Center for Risk and Uncertainty Management, and Clinical Associate Professor at the University of South Carolina, Past President of the Insurance Information Institute
Manny Barbosa – Senior Digital Marketing Trainer at Safeco Insurance
Michael DeLaGrange – Founder & President of Insurance Lounge
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