MSPs have been using contracts for many years to structure and codify their managed services relationships with clients. One of the tools MSPs have been using quite effectively in the last 10-15 years is the master service agreement (MSA).
As MSAs have been more frequently employed in managed services relationships, there is undeniable change occurring in the MSP profession and specifically how MSA are being implemented during the sales process. MSP use of quoting tools, proposal generation, and obtaining signatures, are all forcing change within the sales process, ultimately challenging how we use MSAs.
Today's MSP Zone guest is Rob Scott, lawyer and partner with Scott & Scott LLP, a Texas based law firm specializing in cloud and managed services law, among other areas. Rob presents a new model for utilizing MSAs for the modern day MSP. One of the most significant changes to the MSA and how it is used by MSPs is the practice of putting it online. MSP Zone discusses the risks and benefits of uploading your MSA, what needs to change in order to accomplish this goal, and how it could benefit your sales process.
MSP Zone Guest: Rob Scott, partner at Scott & Scott, LLP
The Great MSP Reset
Does EBITDA Matter for MSPs? Ep 276
Revenue Categorization: Why it Matters to MSPs
My advice for a growing MSP - Ep 274
What's in store for MSPs in 2024
Unmanaged vs Managed IT
Can MSPs be more proactive? Ep 271
There is No Recession in Managed Services Ep 270
Analysis of a Cyber Attack - Ep 269
Managed Services Opportunities around CMMC Ep 268
Poor MSP Growth May Not be Due to Lack of Sales Ep 267
MSP Zone Spotlight on Halo PSO - Ep 266
MSP Zone Spotlight - Travis Springer Ep 265
Control Frameworks: Which is right for you? Ep 264
Is MSP Growth Exaggerated? Ep 263
MSPs Cautiously Optimistic about AI - Ep 262
SEC Adopts Cyber Disclosure Rule - Ep 261
Is it better to be cyber secure or cyber resilient?
Ep 259 - MSP Innovation: Why it matters
Ep 258 - The MSP Generation Divide
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