Is it better to be cyber secure or cyber resilient?
If you think this is a trick question, it isn't. There are many who believe that security is solely a matter of defense. While defensive measure are crucial to any MSP (or their customers), preparing for eventual attacks which are successful, is also crucial.
So, what is an MSP to do? Here are some simple measures every MSP ought to be doing right now to be both prepared for cyber-attacks, but also resilient to them if they are successful.
More Fake MSPs
I no longer trust websites. When you hear this story you may not either. While this story is completely true, it is also, regrettably, a reality we must face as a profession and fix!
Urgent News for Break/Fix Providers
Three decades since the first MSPs were created, we still have IT organizations who are in doubt as to the business model around managed services. If these non-MSPs can't be persuaded based on the logic of the business model alone, perhaps we can present a very real economic motive for getting rid of your break/fix and reactive customers.
Remember, no matter how much your client's try and make you think that reactive IT services are the best for them, they are wrong!
Ep 257: What do PE Firms Want from MSPs?
Accounting Firms and MSPs, Master Cyber Providers, and MSP Pricing Reality Check
Ep 255: Internal IT vs MSP; MSP Market is still growing; Does size matter in managed services?
Ep 254 N-able CEO Advises MSPs on Upcoming Challenges; MDS vs MSP; Tightening Credit Markets Create Choices for MSP Channel
Ep 253: Can MSPs Guarantee Compliance; Converting Reactive Clients to Proactive; Should MSPs Get Involved with Customer Policies
Ep 252: Don’t Rely (too much) on Cyber Insurance; MSP Economics Update for Q2; Should MSPs Represent Themselves During M&A Deals?
AI Ethics in Managed Services, Compliance Reporting, and Making Peace with Cyber Consultants
Cyber Consultants at it again; managing remote MSP workers; compliance isn’t security
Ep 249 Q1 MSP report card; Cyber consultants continued; AI vs Automation
Ep 248 - North Dakota mandates cyber education; MSP recession planning; CaaS dangers MSPs should avoid
Continuous Compliance, Tech industry isn’t ruining the economy, and Perils of Mislabeling your Services
SVB, Compliance Advice for MSP Startups, is it time to lower your pricing?
Cyber Tax, Cyber Verify, and a new book on managed services
2023 Managed Services State of the Union
3 Benefits of Managed Services During a Recession
How to Achieve Continuous MSP Compliance
Should MSPs Be More Like Cloud Providers
The New MSP Roll Up
Cyber is Uninsurable
Managed Services Lessons Learned in 2022
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