RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Business:Management
Back in the studio after the summer, we have an episode that's roughly focused on the new checkout. Within the episode we have an interview with the CEO and founder of Zippin, the San Francisco startup that has its own take on the "Amazon Go"-style checkout-less store. We discuss how the idea came to Krishna Motukuri, the CEO and the technical approach they've taken. Of interest is that we see a shift from "checking out" (where customers gather product and have to pay before they're allowed to leave the store) and "checking in" where the moment of control is the customer entering the store. We discuss these options, as well as digital equivalent, where Martin Shaw takes us through checkout option trends online.
Information:
Jamie Merrick: https://www.linkedin.com/in/jamiemerrick/
Martin Shaw: https://www.linkedin.com/in/mtshaw/
Ian Jindal: https://www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal
Zippin: www.getzippin.com and CEO Krishna Motukuri https://www.linkedin.com/in/krishnamotukuri/
Recorded on location in London, UK at Spiritland Studios. Episode photo credit: Ian Jindal
RetailCraft 29 - ”By no means stereotypical” - logistics, cannabis, data, pivots...
RetailCraft 28 - ”Unlearning, to relearn” - Greg Duce of Reckitt
RetailCraft 27 - ”Attainable and Sustainable” - Vanessa Barboni Hallik of Another Tomorrow
RetailCraft 26 - ”Let‘s get comfy” - Constanze Freienstein of Lands‘ End
RetailCraft 25 - "Never the same again" - Stephen Langford of Marks and Spencer
RetailCraft 24 - "Partners are a key part of our strategy" - Chris Conway of the Coop
RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea
RetailCraft 22 - "Circuitboards and Sofas" - Guy Magrath of RS Components and Graham Wilson of Sofology
RetailCraft 21 - "One-way and two-way doors" - Chris Poad, Managing Director, Online at Tesco PLC
RetailCraft 20 - "60,000 in 90 days" - Mark Wright of Fat Face and Murray Lambell of eBay UK
RetailCraft 19 - "Make your gran proud" - Lockdown with The Hut Group's Aaron Winsloe and AO.com CEO and Founder John Roberts
RetailCraft 18 - Lockdown with Gracia Amico of Pet Mate and Robin Phillips of The Watch Shop
RetailCraft 17 - Lockdown with Alexander Wang and De Bijenkorf
RetailCraft 16 - “Hard-nosed thinking” - M&S International and NRF from New York
RetailCraft 15 - "Awesome ordinary people" - Tula Skincare, Showfields and Eton Shirts
RetailCraft 14 - “We’re never monotone” - Fortnum & Mason and Liberty London
RetailCraft 13 - "Loyalty and desirability" - Harvey Nichols, Feelunique and The Watchshop
RetailCraft 12 - "Summer Bookclub" - Martin Newman, Natalie Berg, Miya Knights and Richard Hammond in the studio discussing their recent retail books
RetailCraft 11 - "Boots, Bags and Vintage" - Deckers Brands, Radley and Beyond Retro in the studio
RetailCraft 10 - “Danish Jewels” - visiting Georg Jensen and Pandora in Copenhagen, with Ian Jindal
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