“Yeses are great. Nos are great. Maybes will kill you,” says Skip Miller, Founder and President of M3 Learning, a sales management training and coaching program that helps start-ups build their sales process to meet sales goals. Skip shares his philosophy on sales training -- which revolves around data, forecasting, and good use of CRM. His number one takeaway? If you want to optimize your time, you need to know how engaged your customer is -- and the best way to do that is to stay in control, and ask them to give as much as they get.
Skip and Chris talk about common CRM pitfalls, the tools you can use to measure customer engagement, and all the reasons your sales managers should be jumping in long before your deals are ready to close. If you’re looking for an inspiring and unique sales philosophy to shake up your team, tune into this episode!
Quotes:
Links:
www.m3learning.com
https://www.linkedin.com/company/m3-learning/
https://www.linkedin.com/in/skip-miller-a7243/
Empellor CRM Website
Empellor CRM LinkedIn
Podcast production and show notes provided by FIRESIDE Marketing
Alex Hoffer, Hoffer Plastics Corporation
Jeff Shore, Mastery is a Result of Repetition
Bob Paradiso, Listen Closely. Solve Problems.
Ryan Avery, Confidence, Connection and Clarity
Doug Vail, The Customer Defines Your Value Prop
David Meerman Scott, Create a Tribe of Fans
"Rev" Ciancio, Love Thy Marketing Manager
Chris Palmisano, Sales Training Does Not End After 30 Days
Andrew Ettinger, Be A Passionate Student
Chris Emme, The Sales Power of Social Media
Kevin Armstrong, Time Management is Crucial
Jacob Cynamon-Murphy, Why Use LinkedIn Sales Navigator?
Michelle Accardi, Lead With Empathy
Jake Green - Mentoring Is Sales Leadership
Phillip Gerard - Focus On People, Not Features
John Lund - Coaching Your Team To Greatness
Scott Vince - VP of Sales and Marketing of Capricorn Diversified Systems
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