Sofeast CEO Renaud Anjoran is joined by two very experienced manufacturing practitioners and consultants to discuss how to push your supplier to move increasingly close to zero defects. Podcast regular Clive Greenwood who is a six sigma black belt and has worked in numerous manufacturing roles and Max Phythian, a pure lean consultant with a long history of working in Toyota, make up the three.
They discuss how to transform your relationship with key suppliers, moving away from a transactional model and becoming a partnership where real progress can be made to reduce defects and improve overall quality in the longer term. You'll hear plenty of real-world examples from their manufacturing careers and learn what holds suppliers back from reducing defects, what buyers need to do to help buyers improve, and much more.
Show Notes
00:00 - Introduction.
02:03 - What does it take to get a key supplier to put in the work to go closer to zero defects?
09:39 - How to create the conditions required for better quality?
18:13 - How to speak with your supplier's top management to spur the effort to go to zero defects?
27:22 - About CoQ (cost of quality). How to change a supplier's mindset that 'better quality will require higher prices?'
33:13 - Since the 80s large organizations like Auto manufacturers improved quality a lot. What caused this (better communication, more awareness of CoQ, better incentives)?
35:38 - How should people in a less-regulated industry, such as general consumer goods, approach their suppliers about reducing defects quickly?
42:38 - Let's say you have a key supplier and their quality isn't improving over the years even though they know your standard. What can be done to push them to improve? Stick or carrot?
47:39 - Wrapping up
Related content...
Get in touch with us
Subscribe to the podcast
There are more episodes to come, so remember to subscribe! You can do so in your favorite podcast apps here and don't forget to give us a 5-star rating, please:
Tips for Reducing QC Inspection Costs
”Enterprise China” book - China’s Strategy for Economic Success | Interview with authors Dr. Allen J. Morrison & Dr. J. Stewart Black
Cost Of Poor Quality and Reliability: “Pay Me Now, or Pay Me Later.” (Feat. Andrew Amirnovin)
CNY 2023 is coming! Let’s get ready!
Factory Audits = Better Suppliers = Better Quality Products. Real Data Analysis! (Feat. Prof. Neale O’Connor FCPA)
Why YOU need to assess the Environmental Impact of Made-in-China Productions NOW
BONUS: Should we do PCB or enclosure design first? (Feat. Andrew Amirnovin)
Pursuing A ’Zero China’ Supply Chain.
9 Ways Importers Can Save Money
What is ”Quality?”
BONUS: Trapped In Chinese Covid Hospital Quarantine!
How To Validate Your New Hardware Product Idea In Investors’ Eyes?
Best Mediums for Communicating with Chinese Suppliers
How To Start Developing Your New Product (Feat. Liz Long)
8 Secrets for Successfully Implementing a dFMEA (Feat. Andrew Amirnovin)
What to do when a product inspection fails?
Calculating the Cash Needed to Prototype and Launch your New Product
How To Do A Product Failure Analysis?
How DVT & PVT Mistakes Result In Poor Quality Or Even Unsafe Products!
How To Optimize QC Inspections & Use Preventive Measures To Get Better Quality Results?
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
U.S Property Podcast
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
The Ramsey Show
Planet Money