In this episode, RIABU discusses that going online, choosing your room, check-in and out dates and paying straight away by credit card is not always the case in the hospitality industry.
Hotel in this region is integrated with other capabilities therefore most of the time they are going through intermediaries.
Power in the hand of the intermediaries is very significant.
RIABU Academy have a lot of compelling and best practices which will help fix hospitality companies.
To find out more: Hear the full podcast.
Why understanding your customer’s internal payment process is vital
Negotiate your contract price at acceptable profit margins
Customer intimacy is about nurturing relationships at all levels
How UK SMEs can deal with rapidly rising input costs
Borrowing money can’t solve SMEs’ cashflow problems anymore, but operational efficiencies can
If you want customers to follow payment terms, internal stakeholders need to sing from the same hymn sheet
How clear communication can get you paid on time
Payment of invoices on time benefits all stakeholders
The important link between environmental sustainability and cash flow
Outlook for SMEs in China, UK, and eastern Europe
More UK companies are going bankrupt
How to reset your customer relationships for 2022
Singapore vs Hong Kong: Which city‘s SMEs are better at getting paid on time?
Lessons for suppliers from the Evergrande saga
The true cost of late payments
Tech is not a silver bullet for invoicing problems
Why so many businesses fail in their first year
Using technology to better your customer relationships
How to stop draggy payments
We speak to someone who actually gets paid on time!
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