Renaud and Adrian discuss the unwelcome scenario of recurring quality problems from your outsourced supplier who's handling your manufacturing in China. They cover your quality standard, 6 tips on how to handle common recurring quality problems, and several reasons WHY these issues might be happening in the first place.
Show Sections
00:00 - Greetings and introducing the topic: What happens if you have repeated quality issues from your manufacturing supplier?
01:57 - YOU need to make sure that the supplier understands your quality standard first.
03:46 - Tip 1. Always inform the supplier clearly how and why they went wrong.
08:18 - Tip 2. Give feedback on issues as early as possible during production.
10:44 - Tip 3. NEVER accept quality lower than your standard, including making an exception.
14:00 - Tip 4. Clearly define your quality standard including critical, major, minor, and non-defects.
22:01 - Tip 5. Set AQL limits (i.e. tolerances for defects) that correspond to your quality standard.
26:09 - Tip 6. Switch to a newer better supplier.
31:46 - Why product design issues could actually be the cause of your troubles.
33:43 - Why poor manufacturing might be the cause.
37:08 - Why your supplier's suppliers might be the cause.
41:27 - Wrapping up.
Related content...
Get in touch with us
Subscribe to the podcast
There are more episodes to come, so remember to subscribe! You can do so in your favorite podcast apps here and don't forget to give us a 5-star rating, please:
Why Are US Logistics Under So Much Strain? + E-commerce Challenges (feat. Marshall Taplits)
How design authority leads to product safety liability (feat. Clive Greenwood & Andrew Wilson)
Is ‘Right To Repair‘ a headache or opportunity for manufacturers?
Negotiating terms, leverage over suppliers, and describing your needs - Sourcing from China (Part 2)
What Is The Cost Of Poor Quality? (feat. Clive Greenwood & Max Phythian)
China‘s ‘Power Crunch‘ - What‘s Causing It & How Does It Affect Importers?
The First To Market Fallacy For Made-In-China Products
Exploring Product Design & NPI Process Best Practices For A New Product (feat. Andy Bartlett)
What Are The New Product Development Deliverables?
Identifying suppliers, verifying them, & cultivating ‘backups.’ - Sourcing from China (Part 1)
How To Push A Supplier To Move To Zero Defects? (feat. Clive Greenwood & Max Phythian)
5 Challenges Importers Face When Preparing For 2022
Is Mexico A Credible Alternative For Importers From China?
Four Options For Sourcing From China & Sourcing Best Practices
Clive Greenwood | What Does The EU Medical Device Regulation Tell Us About Compliance's Future? Be Afraid!
Rico Ngoma | What A New Buyer On A Small Budget Should Know Before Buying From China
Clive Greenwood | 'Made In China' Product Compliance Gaps & Loopholes
A Guide To Plastic Injection Mold Tooling Management & Risk Reduction For Buyers
How Did Sea Freight End Up In Such An Expensive Mess In 2021? (feat. Jon Monroe)
How To Improve Supplier Performance?
Create your
podcast in
minutes
It is Free
The Commercial Edge: Unleash the Power of People
The emPOWERed Half Hour
U.S Property Podcast
Aligned Money Show
Gorse Culture PODcast : The H.R. Detective Agency!
The Ramsey Show
Planet Money