If you're looking to build a service business, especially one that utilizes an existing service infrastructure, this episode is for you. There are some industries - finance, insurance, and telecom come to mind - that are so big and so regulated, that they just seem insurmountable. Yes, they could all be better. Much better, but where do you start? This week’s guest is Bill Alcorn, founder of BikeFlights.com. He tackled another giant, complicated segment - shipping - in order to make it easier and cheaper for cyclists to ship their bikes to events, races or just ahead of them for a long weekend with friends. And when I say cheaper, I mean a LOT cheaper. So, how did he build an incredible customer service and benefits layer on top of FedEx’s existing network while talking them into offering rates as low as half of standard ground shipping? That answer and so much more in this interview!
For full show notes, links and images, check out this show's post at TheBuildCycle.com/Podcast
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Ep #029 - Bouncing Back from Failure w/ Floyd's of Leadville founder Floyd Landis
Ep #028 - How to Outpace the Competition w/ BOA founder Gary Hammerslag
Ep #027 - How to Choose the Right Customers w/ Mystery Ranch founder Dana Gleason
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Ep #024 - Live the Dream on Someone Else's Dime w/ Boulder Denim's Brad & Taz
Ep #023 - How to Build a Global Brand w/ Specialized Bicycles founder Mike Sinyard
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Ep #021 - Use Pop Culture to Build a Business w/ Wolfpack Ninja Tour's Noah Kaufman
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