What exactly is confidence? Peter Atwater describes it as the feelings of certainty and control that we have about our future self. He explains The Confidence Map framework and how our horizon preference and vulnerability first mindset change, based on our level of confidence.
Peter Atwater is an adjunct professor of economics at Williams and Mary University, and the President of financial insights, a consulting firm that advises global policymakers on how social mood affects decision making, the economy and the markets. He is known for coining the “K-shaped recovery” which is an economic term used by political and economic leaders. Most recently, he has examined the hidden role of confidence in the choices we make, in his new book “The Confidence Map: Charting a Path from Chaos to Clarity”.
Confidence is inherently forward-looking and involves imagining the future, which is inherently uncertain. To illustrate this, Peter introduces us to the Confidence Map, a two-by-two grid with certainty on the x-axis and control on the y-axis. The upper right quadrant represents high confidence where there is both high certainty and control. This is the "comfort zone." The lower left quadrant represents low confidence due to low certainty and control. This is the "stress center."
The other two quadrants represent situations where there is only one of the two factors needed for confidence. The "passenger seat" quadrant has uncertainty but no control, like being a passenger in a car. The "launchpad" quadrant has control but no certainty, like pulling the lever on a slot machine.
Overconfidence and under confidence can both be issues. Organizations often ignore the vulnerability people feel during a crisis, focusing only on fixing the problem, as Boeing did during the 737 Max disasters.
Listen to Tim and Kurt’s discussion with Peter and the following Grooving Session to learn how confidence can be both an input and output of decision-making and about the complex interplay between feelings, stories and actions.
We hope you enjoy listening to our discussion with Peter and if you would like to support the work of Behavioral Grooves, we would love you to join our Behavioral Grooves Patreon membership.
Topics
(2:15) Welcome and speed round questions.
(4:44) What is confidence?
(7:50) The confidence quadrant.
(12:55) Can you have too much confidence and can it be false?
(15:49) How Behavioral Economics influences our financial decision making.
(18:42) Why groups can overestimate outcomes.
(20:42) Confidence is both an input and an output.
(23:39) Horizon preference and confidence.
(27:29) What is a vulnerability first mindset?
(29:33) How Boeing focused on the wrong issue with the 737 Max disasters.
(32:19) What music would Peter take to a desert island?
(34:44) Grooving Session with Kurt and Tim on confidence.
© 2023 Behavioral Grooves
Links
Peter Atwater: https://peteratwater.com/
Peter Atwater’s book: The Confidence Map: Charting a Path from Chaos to Clarity: https://amzn.to/3NB2gM3
Daniel Kahneman and Amos Tversky (1974) Judgment Under Uncertainty: Heuristics and Biases, Science: https://www.science.org/doi/10.1126/science.185.4157.1124
Episode 31, Leaving the Matrix: Annie Duke and Insights into how you can improve your thinking! https://behavioralgrooves.com/episode/leaving-the-matrix-annie-duke-and-insights-into-how-you-can-improve-your-thinking/
Boeing 737 Max grounding: https://en.wikipedia.org/wiki/Boeing_737_MAX_groundings
Behavioral Grooves Patreon: https://www.patreon.com/behavioralgrooves
Musical Links
Steve Sondheim “Send in the Clowns”: https://www.youtube.com/watch?v=UBuDSsc9Pak
George Winston “Autumn”: https://www.youtube.com/watch?v=JKmqyQUDehs
Matt Johnson & Prince Ghuman on Mid-Liminal Marketing and the Ethics of Applied Neuroscience
Annie Duke on How to Decide
Andy Luttrell: Pro’s and Con’s of Persuasion When Issues are Moralized
Secrets to a Successful Marriage with Eli Finkel
Grooving: Colleges and the Coronavirus
How to Talk to Your Friends About Their Conspiracy Theories with Eric Oliver
Self Control, Belonging, and Why Your Most Dedicated Employees Are the Ones To Watch Out For with Roy Baumeister
Seven Questions to Assess the Psychological Safety of Your Teams with Susan Hunt Stevens
Eugen Dimant, PhD: What To Do About Bad Apples
Working through the Stages of Grief, Pandemics and the Psychology of Protests with Nicole Fisher
How Babies’ Faces on Shop Doors Can Reduce Crime: With Tara Austin
Elspeth Kirkman: Best Models for Identifying a Problem
Shlomi Ron: Visual Storying Telling In a Time of Crisis
Steve Wendel, PhD: Designing for Behavior Change
Robert Cialdini, PhD: Littering, Egoism and Aretha Franklin
Grooving: On the Principle of Scarcity
Katy Milkman, PhD: Using Behavior Change for Good
Grooving: On Goals and Goal Setting
Covid-19 Crisis: Caroline Webb, Senior Advisor at McKinsey, on The Value of Where We Place Our Attention and Amplifying Certainty
Covid-19 Crisis: Margaret Robinson Rutherford, PhD on Perfectly Hidden Depression
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