MSPs have agreements with everyone; customers, vendors, partners. The managed services agreement with customers, perhaps, is the most important. Regardless of the type of MSP you are, the types of services, or your customers, the contracts you use will likely be negotiated.
The terms you negotiate with customers matter, and sometimes there are ways you can arrive at terms which are mutual beneficial to both MSP and customer.
Highlights:
MSP Zone Guest: Rob Scott
The MSP Channel Explained
What is a Managed Service Provider?
MSP Best Practices Series #3: The Service Catalog
When Cybersecurity Consultants Attack MSP Customers
An Interview with MSP Channel Veteran, Stephan Tallent
Saving Money with Managed Services
A Discussion Around Remote Work Productivity
The MSP Path Through a Recession
M&A Integration Advice for MSPs
An Interview with Fred Voccola, CEO of Kaseya
Are MSPs Facing a Recession
Preparing for a Ransomware Attack
The Role of Reactive IT
Managing Hybrid IT
A Tale of Two MSPs
MSP License Portability
Is Backup Dead
The Value of Data Assessments
Why do Break/Fix Companies struggle with effective Cyber Security
The Skills Gap and Managed Services
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