[065] On this week's episode of Phorest FM, Killian and Zoe are joined by Phorest Salon Software's Culture Officer, Aoife Kelly-Cooney and Product Tester, Elaine Heyes, to get a better understanding of two different, yet somewhat intertwined topics: defining culture in the workplace and navigating conflict. Because let's face it, no matter how much you hire for a culture fit and work to keep it alive and well, wherever you have people with different needs and expectations, there is potential for conflict. The key therein lies in making teams understand why there is conflict and how to use it as a springboard for success.
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7 Concrete Salon Interview Techniques To Ensure You Hire The Best-Of-The-Best
Tune in weekly for a mix of interviews with industry thought-leaders, roundups of our most recent salon owners marketing tips & tricks, all the latest in and around Phorest and what upcoming webinars you can join. Phorest FM is produced every Monday morning for your enjoyment with a cup of coffee on your day off. Feel free to let us know who or what topic you'd like to hear on the show!
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Read the transcript, or click here to request a personalised quote from Phorest Salon Software.
Neil Ducoff on Purposeful New Year Leadership & Financial Planning
Fry Taylor on Salon Waste & Recycling the Unrecyclable
#SalonAppreciationWeek: Celebrating the People Behind the Chair
Eric Seropyan on Leveraging the Power of Search Engine Optimisation
Steve Gomez on What It Takes for a Salon to Be Ready for Its Next Hire
Inside Phorest: Strategies to Earn & Leverage Award-Worthy Reviews
Evan Silver on Leadership Communication Essentials for Salon Success
Michael Yost & Dennis Gullo on Driving Your Salon Like You Would Your Car
Peter Ciardulli on Pivoting & Maintaining Togetherness Through a Crisis
Inside Phorest: Retaining & Rewarding Your Team With Ease
Nina L. Kovner on (Arguably) The Number One Trap to Avoid in Business
Kelly Shaw on Leading Staff Up the “Team Esteem Staircase”
Ramiro Corrales & Cameron Kepford on Pivoting to Enhance Growth and Value
Shareefa Jennings on Continuous Learning & the UK’s New Hairdressing Training Guidelines
Inside Phorest: A Revamped Reporting Suite to Help You Make Sharper Business Decisions
Christopher Aaron on Walking the Talk of Inclusion & Catering for All Types of Hair
Inside Phorest: Dedicated to Your Salon’s Growth and Success
Alena Brown on Embracing the Opportunities That Can Help You Grow
30Days2Grow: Insights to Help You Thrive (Second Half of the Challenge)
30Days2Grow: Insights To Help You Thrive (First Half Of The Challenge)
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