I have an unusual perspective when it comes to the emotional impact of this pandemic. My view is shaped by working as a licensed clinical psychologist early in my career and helping people deal with anxiety, depression, loneliness, and isolation. It’s also affected by the last 20-plus years of my career, where I’ve helped mostly Fortune 500 leaders create positive emotional bonds with their customers.
I share that context because I am about to say something outrageous and I hope you will stay with me.
Ok, here goes…
I am convinced that the loneliness, anxiety, sadness, and loss of control emerging from the pandemic can be POSITIVE, but only if (and it’s a big IF) we learn lessons by flipping our feelings.
The Gifts of the Pandemic | Stronger Through Customer Experience Elevation
The Gifts of the Pandemic | Stronger Through Gratitude
The Gifts of the Pandemic | Stronger Through Purpose
The Gifts of the Pandemic | Stronger Through Adaptivity
The Gifts of the Pandemic | Stronger Through Empathy
The Gifts of the Pandemic | Stronger Through Humility & Vulnerability
The Gifts of the Pandemic | Stronger Through Learning
Three Ways to Lead with Light
Happy New Year!
Stronger Through Adversity Spotlight on David Hudson
Merry Christmas
Stronger Through Adversity Spotlight on Johnny Yokoyama
Stronger Through Adversity | Bring Yourself to Work
Happy Thanksgiving
Stronger Through Adversity | Choose Words Wisely
Stronger Through Adversity | Speak Truthfully
Stronger Through Adversity | Seek Carefully
Stronger Through Adversity | Formally Listen Beyond the Words
Stronger Through Adversity | Informally Listen Beyond the Words
Stronger Through Adversity | Set Safety Supreme
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