This week on the Frontline Innovators we have Bill Padula, Executive VP of Strategic Consulting @ Evora IT Solutions.
Bill brings over two decades of experience and a wealth of knowledge varying from enterprise mobility, to consulting large-scale IT deployment initiatives. We're excited to dig into his knowledge!
Quote: "To me the biggest challenge facing the workforce is that the providers and the the implementers don't always fully appreciate or understand the environment that the frontline works in or the mentality of the worker. The frontline's focus is on installing equipment, repairing the broken machine, putting a pipe in the grounds, whatever it is they're wrench turning work.
The mobile application that they use is just a tool that they have to have to do their job. But they don't really understand the technology behind it. They don't want to understand the technology. It's not that they can't, it's just their focus is on doing the job that they're going out to do and the app, device, and technology is really secondary."
Key Takeaways:
➖ A lot of the providers — big players just seem to not understand the frontline
➖ Don't just design a pretty app for an award - you have to make sure it's practical and functional
➖ The most distributed worker often represents the majority of your user population
➖ No user in the world wants to have to figure out five different ways to do something in a workflow
➖ It's always best when users can train on their device
LinkedIn: https://www.linkedin.com/in/billpadula/
Company Website: https://www.evorait.com/
Here's other ways you can listen:
Amazon Music - https://music.amazon.com/podcasts/2f4ecd92-6468-4769-b0bf-254e236510b7/FRONTLINE-INNOVATORS
Apple Podcast - https://podcasts.apple.com/us/podcast/frontline-innovators/id1572329402
Spotify - https://open.spotify.com/show/29m3wnK8pbFjdSvJ9wjmyS
Stitcher - https://www.stitcher.com/show/frontline-innovators
Google Play - https://podcasts.google.com/feed/aHR0cHM6Ly93d3cuZnJvbnRsaW5laW5ub3ZhdG9ycy5jb20vZmVlZC54bWw
Youtube - https://youtu.be/wzgovyDeXnU
Find more episodes of Frontline Innovators at https://www.frontlineinnovators.com
Aligning Technology with Business - Frontline Innovators - Episode # 023
Getting Through the Change Cycle - Frontline Innovators - Episode # 022
Heroes within a Pandemic - Frontline Innovators - Episode # 21
The People Side of Change - Frontline Innovators - Episode # 20
The Workers are the Solution - Frontline Innovators - Episode # 19
Change Whiplash - Frontline Innovators - Episode # 18
Change Saturation - Frontline Innovators - Episode # 17
The Swinging Pendulum- Frontline Innovators - Episode # 16
Breaking In New Work Technology - Frontline Innovators - Episode #015
Mending the Learning Gap - Frontline Innovators - Episode # 14
Change: Inevitable, Not Easy - Frontline Innovators - Episode # 13
Making Change Work - Frontline Innovators - Episode # 12
Innovating for Successful Change - Frontline Innovators - Episode # 11
Creating Successful Teams - Frontline Innovators - Episode # 10
Sea of Change - Frontline Innovators - Episode # 9
Solving Disconnects - Frontline Innovators - Episode # 8
Putting it Together - Frontline Innovators - Episode # 7
Thinking Outside Four Walls - Frontline Innovators - Episode # 6
The Other Side of Modern - Frontline Innovators - Episode # 5
Understanding the Frontline Workforce - Frontline Innovators - Episode # 4
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