Adrian and Sofeast's head of New Product Development, Andrew Amirnovin, delve into the topic of the cost of poor quality and reliability and why the phrase “Pay Me Now, or Pay Me Later" is so appropriate for when engineers talk about it.
You'll learn what makes up the cost of GOOD quality and reliability and why this amount is actually dwarfed by the cost of POOR quality and reliability. So if manufacturers don't pay now before production to solve and avoid issues, they're certainly going to pay a lot more later to put them right (if you even can by then)!
Show Sections
00:00 - Greetings and introducing the topic.
01:34 - What does “Pay Me Now, or Pay Me Later" mean?
03:34 - Why is the cost of poor quality so important?
05:34 - What is the difference between the cost of GOOD and POOR quality & reliability?
07:18 - What drives up prevention costs?
09:31 - What drives up appraisal costs?
18:40 - What drives the cost of internal failures?
22:56 - What drives the cost of external failures?
26:55 - Our recommendation: Pay now!
30:27 - Key takeaways from this episode.
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