"I think the danger that we tend to run as people analytics teams is that we're not willing to take slightly bolder stances and say, "Hey, we have a better collective picture of the labor market. We have a better collective picture of what enterprise trends and behaviors are like." We need to give strategic guidance and not just be turning over data products."
Zach Frank, Senior Manager of People Analytics, Freeman Company (formerly at Aramark)
We're Only Human -- Episode 143
When it comes to analytics and AI usage in the business, we don't always think about HR and people first. However, there are tremendous opportunities to create and deliver value using both of those tools, even for something as personal and human-centric as the work of HR.
Zach Frank believes that, and he's used those principles in his different roles to bring new value for the workforce, managers, and executive leadership through smarter people practices. In this episode, Zach shares with Ben some of the ways that teams can do this well, including one area where they need to step up their game if they want to be relevant and valuable contributors to the business.
Note: Zach worked for Aramark when this was recorded but recently moved to Freeman Company prior to publication of this episode in a new Senior Manager of People Analytics role.
This episode is sponsored by Workplace from Meta.
Links and Show Notes
Pay Transparency and Compensation Trends with Marriott’s VP of Global Compensation
New Research on the Impact of Employee Belonging
Chief People Officer Perspective: How Persado Uses Bryq to Debias Hiring Decisions
How Southwest Airlines Promotes Internal Career Opportunities on We’re Only Human
Don’t Teach Managers About Engagement: Teach Them to Be Engaging
This RPO Firm Hires Thousands of People a Year-Here’s How Hiring is Changing
Better Managers, Better Support, Better Results
Positioning Culture as ”Business Success Insurance” on We’re Only Human
How Mayo Clinic Selects Leaders: A Case Study
Mentoring the 80% - Avoiding the Rock Stars and Duds
Making ”No Regrets” Changes as People and Business Leaders
How to Win in the Modern Hiring Environment on We’re Only Human
Prioritizing Skills to Drive Talent Agility at H.B. Fuller
The Data Behind Paid Leave and What Workers Really Want
How Montway Auto Transport Uses Stay Interviews and Employee-Centric Training
Case Study: Kimberly Clark Revitalizes Employee Self Service
Psychological Safety, Resilience, and Work with Dr. Allessandria Polizzi
The Business and Human Value of Organizational Transformation
The CHRO of Memphis on Getting to HR’s Purpose
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