Clare Muscutt talks with Jeannie Walters about CX , inclusivity, resilience and adaptability.
How Jeannie made her way into the world of CX
How she first discovered her ability to adapt to new situations.
Discussing the current climate and changes in the world of CX and business more broadly.
The growth of brand integrity and required congruence with customer experience.
How to adapt your life and business to meet challenges and change.
The pivot consultants are making into content creation and providing thought leadership outside of conferences and events.
The importance of inclusive design and representation in decision making groups.
Jeannie's advice for WICX to help us develop resilience and adaptability.
Clare Muscutt talks with Sarah Sargent about customer experience in housing and non-profit sectors.
Episode #304 Clare Muscutt talks with Adi Tobias about carving out her own role, CX in platform-based businesses, and neurodivergence as CX superpower!
Clare Muscutt talks with Gita Samani about CX and Digital Transformation, Perfectionism and Beating Burnout.
Clare Muscutt talks with Sarah Curran-Usher MBE about the evolution of retail customer experience.
Clare Muscutt talks about CX Insights & Women in the Workplace with Kantar Insights CEO, Amy Cashman
Clare Muscutt talks human Centred Design, Inclusion and LGBTQ+ Womxn in CX with Lara Husslebee.
Clare Muscutt talks about CX in IoT and FM with Sharon Boyd, CXO at MKL Innovation.
Clare Muscutt talks with Mandisa Makubalo about using CX to make a social difference.
Clare Muscutt talks with Anita Siassios, about Women in Cyber Security & building female communities
Clare Muscutt talks about Employee Experience in CX with Carolene Méli, Ex Cirque du Soleil.
Clare Muscutt talks CX Metrics, Insight and the importance of Women's Networking with Chloe Woogler.
Clare Muscutt hosts Amanda Riches as she shares her inspiring story, from inside and outside CX.
Clare Muscutt talk with Debbie Akwara about her journey to becoming a CX Queen, in West Africa.
Clare Muscutt talks with Olga Potaptseva about Agile Customer Experience and violence against women.
Clare Muscutt talks with Diane Magers about applying psychology to CX & life's swimming pool moments
Clare Muscutt talks with Stacy Sherman about our mother's influence and advice on female leadership.
Clare Muscutt talks with Maya Khalifa about GCC CX & challenging gender-equality in the Middle East.
Clare Muscutt talks with Jo van Riemsdijk about motherhood, CX recruitment and how to get hired!
Episode #202, Entrepreneur Lara Felix-Omonubi talks about becoming an independent black woman, side hustling, patriarchy and the resilience handed down through generations of Nigerian women.
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