My guest this week is a lot like that new item you have in your home. Friends come over. They admire it. You talk about it and they ask, “where did you get it”. Like that new item in your home. I got this week’s guest from Amazon.
Hello everyone and welcome to episode 104 of the Resilient Journey podcast, presented by the Resilience Think Tank. This week I’m joined by Brady Hendrix, Global Lead of Crisis Management for Amazon.
Brady and I talk about the importance of relationship building, particularly in crisis management. We talk about building trust, the value of diversity and how you can measure the level of trust you have with your stakeholders.
We also discuss the soft skills needed to build relationships across a wide range of stakeholders.
And Brady shares how he uses historical data to predict future incidents.
Be sure to follow The Resilient Journey! We sure do appreciate it!
Learn more about the Resilience Think Tank here.
Want to learn more about Mark? Click here or on LinkedIn or Twitter.
Special thanks to Bensound for the music.
Episode 76 - Mass Notification System Best Practices - Jeff Brainard
Episode 75 - Leveraging Location Intelligence to Improve Resilience - Alex Martonik
Episode 74 - A Detached Approach to Cyber Crisis Management - Nick Scozzaro
Episode 73 - Thick Skin, Public Relations & Crisis Communications - Susan Shelby
Episode 72 - A Deep Dive Into Operational Resilience - Sarah Garrington Part 2
Episode 71 - A Deep Dive Into Operational Resilience - Sarah Garrington Part 1
Episode 70 - How to know if this industry is right for you - Rachell Laucevicius
Episode 69 - Why it’s time to start listening to younger professionals - Samantha Lara
Episode 68 - The Winning Formula with Jayne Romanczuk
Episode 67 - The Most Resilient Person I’ve Ever Met - Ricky Johnson
Episode 66 - Expanding BCM. Operational Resilience and More - David Ferbrache
Episode 65 - Is Resilience Different in the Public Sector? - Juliana Richardson
Episode 64 - What’s Up with the Competency Framework? - Susie Ansary
Episode 63 - Benefits of Being Trauma Informed - with Treena Reilkoff
Episode 62 - Chatting with Speakers from BCI World 2022
Episode 61 - Adapt and Overcome - Nicole Scott
Episode 60 - UK’s ”Monopoly” on Poor Communicators, Good Crisis Practices & More - Jim Preen
Episode 59 - Navigating the Resilient Journey with PTSD - Andew Owlett
Episode 58 - Be Resilient Through a Ransomware Attack - FBI Agent Ken Schmutz
Episode 56 - A Recap of DRJ Fall 2022, with Lisa Jones and James Green
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