Sometimes people need to communicate negative information. This can be bad news, a mistake someone made, or discussing how someone can improve. Leaders deal with this all the time.
We can come to these conversations from two different places. A good place or a bad place.
People that come from a bad place feel that people are a problem to deal with.
People that come from a good place feel that people are valuable. Coming from a good place gives feelings of trust and openness.
The exact same message may be conveyed, but when it comes from a good place, it moves the relationship, the team, and the entire organization in a positive direction.
We are dealing with the exact same situation and the same outcomes may even result (discipline, documentation, retraining, etc.), but when it comes from a good place, it leads to a good place.
Please visit www.crucialtalks.com to connect with Mike and please subscribe and review the Crucial Talks Podcast.
Crucial Talks Episode 113: Looking Ahead to Move Through Tough Times
Crucial Talks Episode 112: Resilience NOW... Short-Term Tools for Tough Times
Crucial Talks Episode 111: Ariel Garten Fear of Fear and how to get Free
Crucial Talks Episode 110: Control Your Confidence
Crucial Talks Episode 109: What Makes People Tick with John Voris
Crucial Talks Episode 108 Knowledge Not Just Information
Crucial Talks Episode 107: J Scott It's Not About Business, It's About People
Crucial Talks Episode 106: Susan Ibitz, The "Human Hacker"
Crucial Talks Episode 105: Safety - Focus on People, Impact the Organization with Mike King
Crucial Talks Episode 104: Thanksgiving - The Power of Gratitude
Crucial Talks Episode 103: Technostress with Carolyn Guglielmo
Crucial Talks Episode 102: Gabriella Van Rij on the Importance of Kindness and How to be Kind in the Workplace
Crucial Talks Episode 101: Jay Allen Safety FM, Safety Differently and the Importance of People
Crucial Talks Episode 100: Chris Clearfield on Meltdowns, How Systems Fail, and What We Can Do About It
Crucial Talks Episode 99: Dennie Laney Moo Yah Burger and People for People
Crucial Talks Episode 98 Purdeep Sangha on Mindset and Mindfulness for Success
Crucial Talks Episode 97: Magical Conversations with Pauline Crawford
Crucial Talks Episode 96: Standing Out with Donna Spina
Crucial Talks Episode 95 Gary Salyer on the Importance of Feeling Welcomed, Worthy, Cherished, and Empowered in Relationships
Crucial Talks Episode 94: Voice and Influence with Cynthia Zhai
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