Defining the amateur MSP is helpful, if not necessary, for a number of reasons. First, any profession needs to have clearly defined levels or ranges of professionalism. Definitions of professionalism matter both to the consumer of those services, but also to those looking at regulating or legislating.
This working definintion of what an amateur MSP looks like is primarily so consumers and regulators can quickly understand the different types of MSPs practicing today, and properly set expectations based on the level of professionalism from that MSP.
My Thoughts on the CISA MSP Advisory
Can You Survive Without Managed Services
The MSP Legislation We Need
MSP Service Catalogs in the Age of Cloud
How to Have the "Ransomware Conversation" with Your Clients
MSPs Are Responding to Ransomware Attacks
How to Fix the “Secretive” Reputation of Cloud Providers
The Difference Between Internal IT and the MSP
MSP Tool Decentralization
Defining MSP, MSSP, & SOCaaS
How NOT to Respond to the Kaseya Ransomware Attack
What MSPs Need to Know about the Kaseya Ransomware Attack
My Thoughts on the Kaseya Breach
Risks of Shadow IT and How MSPs Can Fix Them
More States Implementing MSP Regulation
Service Guarantees – Should MSPs Use Them?
Rise of the Cybersecurity Reseller
What is the Difference between Reactive and Proactive Providers?
Should MSPs Charge More for High Profile Clients?
Setting up Your Managed Services Portfolio
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